Microsoft 365 UC & Messaging Architect (Collaboration Manager)

Overview

On Site
$DOE
Full Time
Accepts corp to corp applications
Contract - W2

Skills

CISCO
Audio
webex
video
collaboration
MS Teams
Teams Rooms

Job Details

Job Title: Microsoft 365 UC & Messaging Architect (Collaboration Manager)

Location: Morristown, NJ (3-days hybrid)
Employment Type: Full-Time/Contract
Experience: 10+ Years

About the Role

We are seeking a seasoned Microsoft Unified Communications & Messaging Architect to lead the design, implementation, and optimization of Microsoft Teams and Exchange solutions across our global enterprise. This is a strategic role where you will act as the technical authority for modern workplace collaboration, focusing exclusively on Microsoft technologies such as Teams, Exchange Online, and Microsoft 365.

Key Responsibilities

  • Design and Architect Microsoft Teams and Exchange Online environments for enterprise-scale deployments.
  • Lead Teams Voice/Enterprise Voice strategy, including Direct Routing, Calling Plans, and integration with MTR (Microsoft Teams Rooms).
  • Drive Exchange Hybrid deployments, mail flow configuration, retention/compliance policies, and global email infrastructure strategy.
  • Provide technical leadership for migrations (e.g., Skype for Business to Teams, Exchange On-Prem to Exchange Online).
  • Implement and manage Microsoft Security & Compliance solutions (e.g., EOP, DLP, Litigation Hold, Microsoft Purview).
  • Collaborate with cross-functional teams including Security, Networking, and Infrastructure.
  • Define and enforce governance, policy configuration, and best practices for Teams and Exchange.
  • Monitor and optimize UC/Messaging systems using native tools (e.g., Teams Admin Center, M365 Compliance Center).
  • Act as L3/L4 escalation point for Teams and Exchange-related incidents or outages.

Required Skills & Experience

  • 10+ years in IT with deep experience in Unified Communications and Messaging.
  • Proven hands-on architecture and deployment experience with:
    • Microsoft Teams (Enterprise Voice, Direct Routing)
    • Exchange Online and Exchange Hybrid
    • Microsoft 365 collaboration ecosystem
  • Experience in designing and supporting Teams Meeting Rooms (MTR) and Teams Room Devices.
  • Strong grasp of PowerShell scripting for Teams and Exchange automation.
  • Expertise in Microsoft 365 Security & Compliance Center, including email protection and retention policies.
  • Deep understanding of Active Directory, Azure AD, and identity federation (SSO, MFA).
  • Ability to develop high-level architecture documents, runbooks, and SOPs.
  • Exceptional problem-solving and communication skills.
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