Cloud Product Director

Cloud Product Director
The Cloud Product Director of enterprise cloud product will be part of broader enterprise cloud technology office and managing a team of product managers. This role will help achieving the primary outcomes of the multi cloud strategy including better agility, innovation, and economics for all technology teams.
This technical role will help define, document and drive enterprise cloud roadmap to deliver solutions that standardize and automate cloud platform services across multiple clouds in partnership with broader enterprise cloud and Amex teams to bring best developer experience.
The position requires the ability to work independently, develop thought leadership and gain buy-in across stakeholders. A successful candidate will thrive in a dynamic environment filled with ambiguity and competing demands.
Responsibilities:

• Drives the defined enterprise cloud product vision, strategy, roadmap, goals; develop requirements and evangelize to stakeholders and peers to gain alignment and engagement.
• Establishes the strategic approach for the management and monitoring of a product or related group of products based on broad functional goals. Guides team in building the business case and ensures that the team stays on top of the competitive landscape and the industry environment. Provides input into the determination of key private and public cloud product investments/strategies and long-term goals for the function. Responsible for prioritization of features and capabilities.
• Align the team with necessary regulatory requirements; assists staff in navigating Risk, Legal or Compliance requirements. Reviews the identified technical problems and solutions delivered by the team. Leads multiple product managers responsible for a related group of products, in the identification and resolution of highly complex technical problems. Accountable for accurate and timely identification of risks, issues and changes required for their products or related group of products.
• Contributes to department strategy and goals. Leads and directs their teams in conducting research and analysis. Ensures that the team understands the competitive landscape and the industry environment. Develops operational strategies as they relate to research and analysis. Develops highly complex recommendations for product enhancements for their respective products or related group of products.
• Owning key stakeholder relationships across journey experience, compliance, engineering, program management and leadership team.
• Ownership of roadmap for the next generation cloud design (UX) and features to secure public cloud deployments at scale to increase adoption of cloud services.
• As the subject matter expert, help developer community and Cloud Engineering teams with product related questions and hands-on technical training.
• Create product related awareness and marketing materials and evangelize the products and product strategy.
• Collaborate with Engineering, Operations, and product teams on a day-to-day basis to define and implement roadmaps for enterprise cloud.
• Collaborate with partner teams (Information Security for example) to understand the requirements and integrate into the roadmaps/sprints/releases.
• Prepare and present executive level strategies, spotlights, and business cases of key capabilities.
• Establish feedback loop with customers to incorporate product enhancements to increase cloud platform services adoption.
• Be a promoter of the Cloud platform services and put continuous measures to increase Customer Net Promoter Score

Preferred Qualifications:

• 10+ years of experience in Product Management driving cloud infrastructure services product delivery.
• BS in Computer Science or equivalent experience, MBA a plus
• Experience building enterprise scale technical product requirements and delivery for public and private cloud services.
• Technical experience in PaaS, CaaS, Serverless, DBaaS, compute, network, storage, security, and observability tools across multiple clouds.
• Understanding of application development ecosystem across several languages (Java, .NET, Go, Python, etc.) and ability to drive the developer requirements across cloud product services.
• Understanding of Continuous Integration and Continuous Delivery tools integration with cloud services
• Distill a complex set of requirements into defined deliverables.
• Explain complex concepts in a way that enables the team to understand what they are doing and why.
• Ability to think strategically and execute tactically.
• Strong communicator with results-driven attitude
• Experience with agile methodology to drive software development and delivery.
• Competent in using data-driven processes/tools for decision making.