Overview
On Site
USD 27.44 - 31.77 per hour
Contract - W2
Contract - Independent
Skills
SAP BASIS
Technical Support
Documentation
Collaboration
User Experience
Regulatory Compliance
Training
Remote Support
FOCUS
Computer Hardware
Software Troubleshooting
Operating Systems
Network
Communication
Organizational Skills
Attention To Detail
Management
Customer Service
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for a skilled Technology Support Specialist to join our team on a contract basis in Farmington, Connecticut. In this role, you will provide high-quality technical support, ensuring the seamless operation of Apple devices and desktop systems. This position offers an opportunity to collaborate within the construction industry while delivering excellent customer service.
Responsibilities:
Provide technical assistance and troubleshooting for Apple devices and desktop systems.
Manage hardware and software installations, updates, and configurations.
Diagnose and resolve technical issues efficiently to minimize downtime.
Maintain accurate documentation of support activities and resolutions.
Collaborate with team members to improve support processes and user experience.
Ensure compliance with organizational standards and security policies.
Offer guidance and training to users on device functionality and best practices.
Monitor system performance and recommend improvements as necessary.
Requirements
Proven experience in desktop support, with a strong focus on Apple devices.
Solid understanding of hardware and software troubleshooting techniques.
Familiarity with operating systems, network configurations, and security protocols.
Excellent communication skills and the ability to explain technical concepts clearly.
Strong organizational skills and attention to detail.
Ability to work independently and manage multiple tasks effectively.
Commitment to providing exceptional customer service.
Relevant certifications are a plus, but not required.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for a skilled Technology Support Specialist to join our team on a contract basis in Farmington, Connecticut. In this role, you will provide high-quality technical support, ensuring the seamless operation of Apple devices and desktop systems. This position offers an opportunity to collaborate within the construction industry while delivering excellent customer service.
Responsibilities:
Provide technical assistance and troubleshooting for Apple devices and desktop systems.
Manage hardware and software installations, updates, and configurations.
Diagnose and resolve technical issues efficiently to minimize downtime.
Maintain accurate documentation of support activities and resolutions.
Collaborate with team members to improve support processes and user experience.
Ensure compliance with organizational standards and security policies.
Offer guidance and training to users on device functionality and best practices.
Monitor system performance and recommend improvements as necessary.
Requirements
Proven experience in desktop support, with a strong focus on Apple devices.
Solid understanding of hardware and software troubleshooting techniques.
Familiarity with operating systems, network configurations, and security protocols.
Excellent communication skills and the ability to explain technical concepts clearly.
Strong organizational skills and attention to detail.
Ability to work independently and manage multiple tasks effectively.
Commitment to providing exceptional customer service.
Relevant certifications are a plus, but not required.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.