Overview
On Site
USD 25.00 - 35.00 per hour
Full Time
Skills
IT operations
Network design
Nokia
Critical thinking
Network
IT service management
Cisco
Routers
Switches
Computer hardware
Documentation
WAN
LAN
NOC
Cisco Certifications
Microsoft Operating Systems
Microsoft Windows Server
Microsoft Windows
Network operations
Taxes
Life insurance
Collaboration
Partnership
Law
Job Details
Description
We are seeking a skilled NOC Technician to join the IT Operations team of a top client of ours. This role is crucial for maintaining the stability and performance of the network infrastructure. The ideal candidate will have extensive experience in LAN/WAN troubleshooting and be proficient with Cisco routers and switches. Experience with Nokia equipment is a plus.
Key Responsibilities:
Qualifications:
Skills:
Pay and Benefits
The pay range for this position is $25.00 - $35.00
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Waukesha,WI.
Application Deadline
This position will be accepting applications until Dec 13, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are seeking a skilled NOC Technician to join the IT Operations team of a top client of ours. This role is crucial for maintaining the stability and performance of the network infrastructure. The ideal candidate will have extensive experience in LAN/WAN troubleshooting and be proficient with Cisco routers and switches. Experience with Nokia equipment is a plus.
Key Responsibilities:
- Collaborate with the IT Ops team within the NOC to monitor and maintain network performance.
- Troubleshoot LAN/WAN issues, including circuits, routers, and switches.
- Work primarily on the network side, complementing the systems-focused team members.
- Document all troubleshooting processes, escalations, and resolutions with precision.
- Assess alerts, identify issues, gather information, and escalate to the appropriate personnel.
- Utilize critical thinking skills to distinguish between incidents and problems.
Qualifications:
- Proven experience in LAN/WAN troubleshooting.
- Proficiency with Cisco routers and switches; Nokia experience is a plus.
- Strong understanding of network circuits and their configurations.
- Excellent documentation skills, with the ability to clearly record processes and resolutions.
- Critical thinking skills to effectively assess and address network issues.
- Familiarity with Cherwell or similar IT service management tools.
- CCNA certification or equivalent experience.
- Experience with Windows Server and Windows 10.
- Knowledge of network operations and configuration.
Skills:
- Troubleshooting
- Cisco routers and switches
- Hardware
- Cherwell
- Documentation
- WAN/LAN
- NOC technician
- Network operations center
- CCNA
- Windows Server
- Windows 10
- Network operations
- Configuration
Pay and Benefits
The pay range for this position is $25.00 - $35.00
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Waukesha,WI.
Application Deadline
This position will be accepting applications until Dec 13, 2024.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.