SCCM Endpoint Engineer (99% REMOTE/NO C2C)

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished SCCM Endpoint Engineer

NOTE- THIS IS 99% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099

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*** Candidate must be authorized to work in USA without requiring sponsorship ***

Position: SCCM Endpoint Engineer (Job Id - # 2870162)

Location: Los Angeles CA 90024 (99% REMOTE)

Duration: 12 months + Strong Possibility of Extension

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Notes:

• Work is 99% remote.

Description:

• Provide technical expertise and engineered solutions for the Windows/Mac desktop endpoint environment.
• Serve as an escalation point for the day-to-day 24x7 TSD Operations and other technology teams.
• Major responsibilities include desktop architecture, design, build, management, and support of the desktop infrastructure. This includes but is not limited to the following technologies: Windows OS, In-Place Upgrades, Macintosh OS, Linux OS, networking concepts, programming concepts and paradigms, PowerShell and Bash scripts and scripting, printing, hardware, patching, security remediation, application deployments, anti-virus, full-disk encryption, desktop virtualization and endpoint management software; Intune, Autopilot, Azure, JAMF, SCCM, etc.
• Responsible for project deliverables and execution of resources.
• Manage Active Directory and Azure/Intune desktop policies for ClinNet (Kiosks), Enterprise and Desktop as a Service (virtual desktop/VDI endpoints).
• Management of the Imprivata OneSign Tap Badge software for all supported ClinNet and applicable Enterprise workstations (management of policies, users, devices, licenses, etc.).
• Ensures that policies, standards, standard operating procedures, and how-to documents are developed.
• Ensure endpoints follow standard security guidelines and safeguards. Communicate effectively, both verbally and written to clients and peers.
• Effectively apply escalation process within the guidelines. Resolve incidents and service requests in a timely manner.
• Demonstrate a strong commitment to Equity, Diversity, and Inclusion (EDI) by fostering an inclusive work environment, promoting diverse perspectives, and implementing EDI initiatives within the desktop engineering team and broader IT operations.
• Participate in after-hours on-call support.
• 50% - Engineering, System Administration, and Operational Escalation/Support.
• 20% - Customer Service.
• 20% - Training and Documentation.
• 10% - Metrics and Reporting.

Required Qualifications:

• Ability to monitor and report on statuses of endpoints utilizing SCCM/MECM & Intune.
• Understanding of Networking and Active Directory.
• Advanced knowledge of Microsoft Windows 10, Mac OS, Intune, Autopilot, SCCM/MECM, JAMF, and other endpoint management solutions
• Advanced knowledge of ISS Microsoft Office products (O365, Office 2016, Outlook, Exchange and OWA).
• Understanding of project plans, presentations, procedures, diagrams, and other technical documentation.
• Understanding of Networking protocols and standards: DNS, DHCP, WINS and TCP/IP, etc.
• Ability to work independently with minimal supervision as well as in a team environment.
• Establish standards and procedures for best practices, enabling commitments to established SLA s.
• Ability to research and test new technologies and processes.
• Demonstrate ability to develop creative solutions to complex problems.
• Understanding of various Desktop Management Systems such as anti-virus software, patch management, full disk encryption, SSO/Tap-Badge (Imprivata) software and software delivery.
• Ability to prioritize, organize, and execute work assignments.
• Ability to communicate the status of various systems to management, leadership, and/or support personnel.
• Ability to skillfully react to a fluid and constantly changing work environment.
• Ability to train, delegate and review the work of staff members.
• Advanced knowledge of ticketing systems (ServiceNow).
• Strong technical abilities with excellent communication and interpersonal skills.
• Advanced knowledge of cloud computing (Azure, Intune, Autopilot, DaaS, Box, OneDrive).
• Advanced knowledge of standard desktop imaging and upgrade procedures; SCCM/MECM/MDT, Intune, OSD, PXE, thin vs thick images.
• Advanced knowledge of VPN remote software and RDP setup.
• Advanced knowledge of Windows and Citrix based printing.
• Understand ITIL overview and tier structure support using ticket tracking system.
• Advanced knowledge of Apple OSX and iOS operating systems and platforms.
• Advanced knowledge of virtualization technologies (Citrix XenApp, XenDesktop, VMWare, Azure Virtual Desktop, Windows 365, Amazon Workspaces).
• Advanced knowledge of IT Security applications (Cisco AMP, Aruba OnGuard, DUO, FireEye, Windows Defender, Windows BitLocker, Checkpoint Encryption and USB allowlisting).

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Bhupesh Khurana

Lead Technical Recruiter

Email

Company Overview:

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws