Overview
On Site
USD 20.00 - 22.00 per hour
Full Time
Skills
Application Support
Property Management
Communication
Microsoft Office
Preventive Maintenance
Performance Management
Project Management
Training
Information Technology
Help Desk
Computer Operation
Business Operations
Technical Support
IT Service Management
Research
Network
Systems Engineering
Application Development
Information Systems
Documentation
Accountability
UPS
Storage
Taxes
Life Insurance
Collaboration
Partnership
Law
Job Details
ABOUT:
A major client in Phoenix is looking at add a PMS/App Support individual as an important member of the Property Management Systems team. This role is heavily based around communication, hotel industry experience and systems, Microsoft products, knowledge and experience within PC's and other technical areas.
**More info about Job Opportunity will be provided over the phone!**
What You'll Be Doing:
Pay and Benefits
The pay range for this position is $20.00 - $22.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Jan 9, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
A major client in Phoenix is looking at add a PMS/App Support individual as an important member of the Property Management Systems team. This role is heavily based around communication, hotel industry experience and systems, Microsoft products, knowledge and experience within PC's and other technical areas.
**More info about Job Opportunity will be provided over the phone!**
- This will be a Help Desk spot impacting the properties operated by Best Western.
- 100% Remote
- 1+ year contract (likely to extend or convert FTE)
- Training will be for first 3 weeks - 8am - 4:30pm M-F; Shift after training: 3am - 11am Monday- Friday.
What You'll Be Doing:
- Provides technical support by applying basic understanding of computer systems, products and services. Helps maintain information technology service, functionality and user satisfaction by answering questions and/or resolving routine problems.
- Provides technical support by applying basic understanding of computer systems, products and services in one of the following areas: help desk, PC/desktop systems or computer operations.
- Supports business operations by providing technical support and delivering reliable high performance applications and technical services. Monitors and controls systems, applications or equipment. Resolves issues regarding operations, including installations, setups, error messages, on-line transactions, system status or downtime procedures.
- Ensures user satisfaction by diagnosing and quickly resolving issues using established guidelines. Takes the necessary steps to recognize, research, isolate and resolve problems. Escalates more complex problems as appropriate. Maintains service and proper systems function by interacting with network services, software systems engineering, applications development or other information systems contacts to identify and resolve problems.
- Provides accurate documentation of issues and activity by maintaining a trouble shooting tracking log. Provides accurate accountability and shift transition. May provide proper tape validation for back-ups and offsite storage rotation by monitoring tape library activities for all systems. Protects the Company by handling business sensitive information with appropriate confidentiality.
Pay and Benefits
The pay range for this position is $20.00 - $22.00
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position will be accepting applications until Jan 9, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.