Senior Messaging Administrator

Sr Messaging Administrator

6 Months Contract-to-Hire

100% REMOTE

Contract Pay Rate: $48.08/hour

Conversion Annual Salary: up to $100K

2+ years experience supporting AWS SES (Amazon Simple Email Service) and Amazon Mail Manager configured for SMTP Relay.

Job Profile Summary

The Administrator, Messaging Sr is responsible for the design, implementation, and maintenance of the organization's messaging systems. The Senior Messaging Administrator will manage the messaging infrastructure, ensuring that it is reliable, secure, and meets the needs of the organization. The Senior Messaging Administrator will work closely with other IT teams and business stakeholders to ensure that

messaging systems are integrated with other systems and meet business requirements.

Job Description:

The Administrator, Messaging Sr is responsible for the design, implementation, and maintenance of the organization's messaging systems. The Senior Messaging Administrator will manage the messaging

infrastructure, ensuring that it is reliable, secure, and meets the needs of the organization. The Senior Messaging Administrator will work closely with other IT teams and business stakeholders to ensure that

messaging systems are integrated with other systems and meet business requirements.

Essential Job Functions:

• Design, implement, and maintain messaging systems, including email, instant messaging, and collaboration tools
• Manage the messaging infrastructure, ensuring that it is reliable, secure, and meets the needs of the organization.
• Monitor messaging systems for performance, availability, and security, and take proactive measures to address issues.
• Develop and implement policies and procedures related to messaging systems, including email retention and archiving, security, and access control.
• Collaborate with other IT teams and business stakeholders to ensure that messaging systems are integrated with other systems and meet business requirements.
• Provide technical support to end-users, including troubleshooting and issue resolution.
• Develop and implement disaster recovery and business continuity plans for messaging systems.
• Keep up-to-date with emerging technologies and trends in messaging systems.
• Manage relationships with vendors and service providers related to messaging systems.
• Develop and maintain documentation related to messaging systems and processes.
• Expertise with Exchange 2016/2019 support and upgrade in a Hybrid configuration with Office 365.
• Utilizing SMTP Basic Authentication and Modern Authentication methods.
• Utilizing Load Balancers to offer High Availability to the Onprem Exchange System.
• Expertise in Powershell.
• Maintain regular and punctual attendance.

Other Related Duties:

Performs other related duties as assigned.

Supervisory Responsibilities:

This position is an individual contributor, with no direct reports.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

• Strong technical skills in messaging systems, including Microsoft Exchange, Office 365, and Microsoft Teams.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with other IT teams and business stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities.

Education and/or Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field preferred.
• Five (5) + years of experience in messaging systems administration, with a focus on email systems.
• Experience with email retention and archiving, security, and access control.

Certificates, Licenses, Registrations:

Microsoft Certified Solutions Expert (MCSE) certification in messaging systems is a plus.

Work Complexity:

Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation, as well as advanced knowledge of technological solutions to complex business

issues. Problems typically impact multiple departments or specialties and are solved through drawing from prior experience and analysis of issues.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.