HR QA Analyst and Workday Release Manager

Position Summary

The Workday Release and Test Analyst will be responsible for planning, coordinating, and overseeing the deployment of Workday updates and enhancements, as well as developing and executing test plans inclusive of all HR systems to ensure these changes meet the highest standards of quality. This role requires close collaboration with HR, IT, and other business units to ensure seamless integration and minimal disruption to business operations. The ideal candidate will have a strong background in Workday HCM, excellent project management skills, and a keen eye for detail.

Key Responsibilities

• Test Planning and Execution
  
  • Identify testing scenarios, positive and negative, and develop comprehensive test plans and test cases for HR system updates, enhancements, new features and new functionality delivered by the Projects team.
  • Oversee the execution of manual and automated tests to ensure functionality, performance and reliability.
  • Coordinate and manage the team's testing activities, ensuring alignment with project timelines and objectives.
  • Track defects and issues, working closely with HRIS teams to resolve them.
• Quality Assurance
  
  • Coordinate and track thorough regression testing to ensure existing functionalities are not impacted by new updates.
  • Validate data integrity and consistency across different modules and integrations.
  • Coordinate and ensure end-to-end testing of business processes and workflows within Workday.
• Workday Release Management
  
  • Improve and innovate the current release management process
  • Plan and manage the deployment of Workday updates, enhancements, and new features.
  • Coordinate with HR, IT, and other business units to ensure successful implementation and integration.
  • Develop and maintain release schedules, ensuring all stakeholders are informed and aligned.
  • Coordinate WD releases and weekly updates
  • Coordinate testing across the team (including resourcing for projects)
  • Build test scripts and make case for automated testing
  • Review upcoming sprints items to ensure requirements are documented and clear before the sprint starts, hopefully reducing rollover items. This will help the team connect the dots more between project work and Tier 3 sprint items.
  • Ensure enhancements (Product and Projects) are efficiently and effectively transitioned from Release to Operations with the appropriate training for the rest of the team, especially Ops.
• Change Management
  
  • Assess the impact of Workday updates on current business processes and systems.
  • Develop and implement change management strategies to ensure smooth transitions.
  • Prepare documentation for Product Leads to communicate changes effectively to all stakeholders.
• Collaboration and Communication
  
  • Work closely with HR, IT, and other business units to understand requirements and ensure alignment on testing and release objectives.
  • Provide regular status updates and reports on release and testing progress, issues, and outcomes.
  • Participate in project meetings and contribute to the continuous improvement of release and QA processes and methodologies.
• Documentation and Reporting
  
  • Maintain detailed documentation of release processes, test plans, test cases, and test results.
  • Create and maintain QA metrics and dashboards to track and analyze testing performance.
  • Provide input on risk assessments and mitigation strategies based on testing and release outcomes.
• Continuous Improvement
  
  • Stay current with Workday updates, best practices, and industry trends.
  • Identify opportunities for process improvements and implement solutions to enhance efficiency and effectiveness.
  • Continuously evaluate and improve the testing and QA strategy and explore automation
  • Foster a culture of continuous learning and development within the team.

Qualifications

• Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field.
• 3-5 years of experience in Workday HCM, with a focus on release management, quality assurance, or similar roles.
• Strong project management skills, with experience in Agile methodologies preferred.
• Excellent analytical and problem-solving skills, with a keen eye for detail.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite and QA tools (e.g., JIRA, TestRail).

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Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 62,400 USD - 86,940 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

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Job Requisition ID:93148
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