Business Analyst (IT) III

  • Austin, TX
  • Posted 29 days ago | Updated 6 hours ago

Overview

On Site
USD 45.00 - 55.00 per hour
Full Time

Skills

Business Operations
Apache Hive
Customer Relationship Management (CRM)
Art
Business Analytics
Business Analysis
Business Software
Process Flow
Roadmaps
Product Requirements
User Stories
Collaboration
Quality Assurance
Acceptance Testing
Scrum
Management
Production Support
Use Cases
Business Systems
Functional Requirements
Communication
English
Stakeholder Management
Organizational Skills
Agile
Salesforce.com
Sales
Cloud Computing

Job Details

Job Description:
Salesforce Business Analyst
Client is looking for an experienced selfmotivated Business Analyst with experience in coordinating projects across cross functional teams including agile teams globally.
Candidate will be responsible for successfully rolling out our Salesforce CRM solutions to our global business operations team and work directly with multiple stakeholders within the business but also the CRM team to ensure delivering on track within scope.
Client is looking for a communicative and dedicated individual who will fit into client's collaborative culture.
The job requires a selfstarter with preferably experience in marketplaces and technical domains.
At Client, candidate will be part of a purposedriven community dedicated to creating an ambitious and versatile work environment.
In the Client HIVE CRM team, candidate will be an integral member of a growing organization that supports our seller organizations across the globe, inspires passion, courage, and inventiveness by creating state of the art solutions helping our business to automate processes and increase operations efficiency.
If you are looking for a special place to take your career to the next level, then we want to talk with you.
As BA you have deep functional knowledge about the business application of the system being developed.
Candidate will work with the Product Manager to ensure that functional requirements are accurately captured and conveyed to the Agile team through well written user stories.
Key responsibilities:
Work closely with relevant stakeholders to gather, understand and define business requirements
Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals
Develop user stories and tobe process flows to support the design and development of our Salesforce solution
Partner with the Product Manager to translate product roadmap features into welldefined product requirements/user stories
Work collaboratively with team members to design a solution that will meet business requirements and create user stories
Collaborate with developers and QA to test and verify that solutions will meet business requirements
Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
Participate in prioritization meetings with the SCRUM master and Product Owner
Manage risks and issues, escalating to senior stakeholders for resolution
Coach and facilitate champion users across various teams to enhance their success
Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
Document use cases, business/system/functional requirements
Essential Competencies and Qualifications:
Excellent interpersonal skills, verbal and written communication in English
Excellent stakeholder management skills
Strong organizational skills
Team player
Experience of working in an agile environment
Highly adept to change
Willingness to learn
Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)
Pay Range: $45- $55/hr on W2
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About PTR Global