Business Analyst

Contract to Hire

Job Duties and Responsibilities:

• Maintain application specification changes and enhancements based on federal, state, local and departmental business needs
• Monitor application processes, functionality, and data for state requirements, audit reporting, and department workflow
• Support resolution of application issues and errors
• Under Business Analysts guidance, determine application configuration needs and set up configuration as appropriate
• Provide end user support by troubleshooting issues and working with Business Analyst and application vendors on a resolution
• Gather business requirements and translates into technical requirements for the creation of application enhancements and features
• Function as the liaison between the business line, operations, and the technical areas throughout the application cycle
• Review, evaluate, and develop recommendations for enhancements and support of applications
• Serve as functional expert on applications that are data intensive and will require integration
• Effectively manage change requests or requests for enhancements
• Work with resources to ensure that system enhancements follow the appropriate IT guidelines, meet or exceed user requirements and are completed in a timely fashion
• Develop training plans for new application releases or changes
• Perform job duties in compliance with all local, state, and federal regulations and company policies
• Develop test plans or use case scenarios for testing
• Test and evaluate new or changed applications and functions and determine issues in workflow or software functionality
• Coordinate and assist user acceptance test, including reporting and documenting defects
• Ability to identify failure in process and address with IT and the business
• Assist in the development and implementation of quality improvement of processes for IT department and the business
• In conjunction with EHR interface analysis, assist in monitoring EHR to Billing application interface functionality
• Prepare and maintain workflow processes, documentation, records, and logs
• Prepare and maintain technical procedure documents
• Maintain a positive work atmosphere with a culture of respect for others

Minimum Qualifications:

• Candidate will possess a 4-year degree with a major in MIS, Computer Science, Computer Engineering or equivalent (or 2-year professional experience in an IT related field can substitute for a major in MIS, Computer Science, Computer Engineering or equivalent)
• 1-year professional experience in an IT related field
• EHR, Healthcare Billing, and/or Accounts Payable application or implementation support preferred