Overview
On Site
50k} - 60k}
Full Time
Skills
Technical Support
Manufacturing
iPhone
iPad
IMPACT
FOCUS
Promotions
Computer science
Management information systems
Active Directory
Mobile devices
Network
Dragon NaturallySpeaking
DNS
DHCP
Virtual private network
Analytical skill
Problem solving
Communication
Network+
Microsoft
Microsoft Certified Professional
Microsoft Windows
Microsoft Office
Mobile device support
iOS development
Android
Documentation
Process improvement
Collaboration
Insurance
SAP BASIS
Job Details
Exciting IT Support Job Opportunity for a manufacturing company in Chicago, IL. This role is a full-time Deskside Support Technician for a dynamic work environment. You'll support cutting-edge technologies Including Windows 10/11 PCs, iPhones, iPads, and Android devices. This role is prefect for tech enthusiasts who love diving into new technologies and solving complex problems.
In this role you will have a unique opportunity to make a significant impact across an organization of over 8,000 employees. The company is big enough to offer incredible resources and career growth, yet small enough that your contributions will be recognized and valued. With the companies focus on work-life balance and promotion from within it is an ideal space to build a long-term career in IT.
Required Skills & Experience
Tech Breakdown
The Offer
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
In this role you will have a unique opportunity to make a significant impact across an organization of over 8,000 employees. The company is big enough to offer incredible resources and career growth, yet small enough that your contributions will be recognized and valued. With the companies focus on work-life balance and promotion from within it is an ideal space to build a long-term career in IT.
Required Skills & Experience
- Bachelor's degree in computer science, MIS, or related field
- Minimum 2 years of business and IT experience
- Advanced knowledge of Windows OS and Microsoft Office
- Active Directory administration
- Mobile device configuration and troubleshooting
- Basic understanding of network concepts (DNS, DHCP, VPN, etc.)
- Strong analytical, problem-solving, and communication skills
- Microsoft SharePoint knowledge
- A+ PC Technician certification
- Network+ PC Technician certification
- Microsoft Certified Technology Specialist (MCTS)
- Microsoft Verified IT Professional - Server Administrator (MCITP)
Tech Breakdown
- 40% Windows 10/11 PC support
- 30% Microsoft Office and SharePoint support
- 30% Mobile device support (IOS and Android)
- 60% Hands-On troubleshooting and support
- 20% Documentation and process improvement
- 20% Team collaboration and special projects
The Offer
- Bonus OR Commission eligible
- Medical, Dental, and Vision Insurance
- Vacation Time
- Stock Options
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.