Desktop Support Technician I

    • A3 Staffing Solutions
  • Andover, MA
  • Posted 14 hours ago | Updated 2 hours ago

Overview

On Site
$18 - $20
Full Time

Skills

Remote Support
Mergers and acquisitions
Microsoft Windows
Microsoft Office
Management
Network Support
IMAC
Documentation
Computer hardware
Recovery
Break/Fix
Laptop
Software packaging
Virtual private network
Wireless communication
Customer service
Work ethic
Customer experience
Innovation

Job Details

Job Description

Job Description

Desktop Support Technician

Andover, MA

Full-time - 6 month contract to hire

Must live in or near Andover, MA

8-5 Monday-Friday, no on call

Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.

Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.

Desktop and Network Support

Ability to setup, configure and add all hardware.

Assist Corporate Desk Side Support technicians with large IMAC s.

Documents, maintains, upgrades or replaces hardware and software systems.

Supports and maintains user account information including rights, security and systems groups.

Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.

Determines and recommends which products or services best fit the customers' needs.

Imaging and image recovery

Experience doing break / fix repairs on desktops, laptops

Install / Re-install various software packages and updates

WiFi and VPN connections; Support of wireless devices

GREAT Customer Service skills

Company Description
We are committed to delivering exceptional services and professionals with proven work ethics and processes.
Provide an exceptional client experience
Deliver on our commitments
Build trust by thinking and acting with integrity
Create an environment that inspires innovation

Company Description

We are committed to delivering exceptional services and professionals with proven work ethics and processes.\r\nProvide an exceptional client experience\r\nDeliver on our commitments\r\nBuild trust by thinking and acting with integrity\r\nCreate an environment that inspires innovation
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.