Overview
Remote
Depends on Experience
Full Time
Skills
ITOM Developer
Job Details
Position: ITOM Developer
Location: Remote
Duration: Full Time
ITOM Strategy & Implementation
- Design and deploy ServiceNow ITOM modules (Discovery, Service Mapping, Event Management, CMDB).
- Implement Cloud Infrastructure Governance (AWS, Azure, Google Cloud Platform integrations).
- Configure Event Management with third-party monitoring tools (Dynatrace, Splunk, Nagios).
- Optimize CMDB health with automated Discovery and Service Mapping.
AIOps Solutions Development
- Architect predictive analytics & anomaly detection using ServiceNow AIOps.
- Configure Machine Learning (ML) models for incident correlation and root cause analysis.
- Implement AI-powered event grouping to reduce alert noise.
- Develop self-healing automation (Integration with Orchestration).
Integration & Automation
- Build REST/SOAP APIs for tool integrations (ITSM, APM, Observability).
- Automate workflows using ServiceNow Flow Designer & IntegrationHub.
- Develop custom AI/ML-driven dashboards for operational intelligence.
Thanks,
Nitesh
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