Overview
On Site
USD 142,600.00 per year
Full Time
Skills
SAFE
Marketing operations
Technical Support
Knowledge base
Collaboration
Service delivery
End-user training
Computer hardware
Microsoft Windows
Operating systems
Microsoft Office
Computer networking
Customer service
Security+
Security clearance
Continuous integration
Programmable logic controller
Aerospace
Adobe AIR
Electronics
Information Technology
Customer support
Intelligence analysis
Systems engineering
System integration
Operations
Military
Management
Professional development
IMPACT
Partnership
Remote Support
Active Directory
Group policy
IT service management
ServiceNow
Scripting
Windows PowerShell
Job Details
Job Description
As a Desktop Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Desktop Engineer joining our team to Support our intelligence customer in St. Louis, MO.
As a Desktop Engineer, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
Job duties include:
Required Skills and Education
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
Preferred Skills and Education
EEO Career Site
Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
As a Desktop Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Desktop Engineer joining our team to Support our intelligence customer in St. Louis, MO.
As a Desktop Engineer, you will be responsible for providing excellent technical support to end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems. You will work closely with both on-site and remote users to resolve issues, coordinate upgrades, and provide hands-on support for desktop environments.
Job duties include:
- Provide frontline support for desktop systems, including troubleshooting hardware and software issues
- Manage user accounts, permissions, and access rights
- Install, configure, and maintain desktop operating systems and applications
- Respond to and resolve user tickets in a timely and professional manner
- Perform regular system maintenance and updates to ensure optimal performance and security
- Assist with the implementation of new technologies and software deployments
- Document technical solutions and maintain knowledge base for common issues
- Collaborate with other IT teams to resolve complex issues and improve overall service delivery
- Provide basic network troubleshooting and support
- Conduct user training sessions on new software or hardware as needed
Required Skills and Education
- Associate's degree in IT or related field, or equivalent experience
- 6+ years of experience in desktop support or similar IT role
- Strong knowledge of Windows operating systems and Microsoft Office suite
- Familiarity with basic networking concepts and troubleshooting
- Excellent customer service skills and ability to communicate technical concepts to non-technical users
- Security+ certification or ability to obtain within 90 days of hire
- TS/SCI Clearance required and eligibility to obtain CI Poly
- Ability to prioritize and manage multiple tasks in a fast-paced environment
- Willingness to provide occasional after-hours support
- Ability to lift and move equipment up to 40 pounds
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.
Preferred Skills and Education
- Experience with remote desktop support tools
- Knowledge of Active Directory and Group Policy
- Familiarity with IT service management tools (e.g., ServiceNow)
- Basic scripting skills (PowerShell, batch, etc.)
- Experience in a government or intelligence community environment
EEO Career Site
Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.