VOIP Device QA Engineer at Vancouver BC

Cohesive Technologies is a global IT Services & Solutions company providing IT Staffing Services and Application Development Services necessary for technology leaders to deliver business value. We help our people and clients succeed by leveraging our expertise, deep industry and market knowledge, proprietary assessment tools and techniques, and project delivery methodologies. Through relationships with thousands of specialized professionals, we bring an unparalleled ability to match talent with opportunities by assessing, recruiting, developing and engaging the best and brightest people for our clients. We combine broad geographic presence, world-class solutions and a tailored, consultative approach to help our people and clients achieve higher performance and outstanding results.

Position Title: Software QA Engineer

Location: Vancouver BC

Duration: 12-24 Months

Note: We need a VOIP device tester.

Responsibilities:

• Individual contributor who will work as technical lead with development, product management for technical features discussions, architecting the test coverage based on technical specifications of the features for our IP phones product portfolio
• Working with the team and also leading functional testing and automation of certain features and releases of our IP Phones features and functionalities including partner Android applications
• Understanding on the end-to-end SW release process working in an agile SW model delivery process and steps in delivering a SW release from test perspective
• Investigate feature requirements for the product and designing test cases out of the requirements for features and customer issues and escalations.
• Analyzes and build network setup required for features and defects for testing and investigations based on different call control platforms and network devices like switches and routers
• Administration of Switches, Routers, Gateways, SIP Proxies, IP Media Servers.
• Understanding on creation of automated tests using REST APIs using Java/ PERL/ Python. Understanding on different automation frameworks used in embedded domain.
• Performs code and test case reviews and participates in design discussions to identify potential quality issues.
• Files defects and quality improvements stories and tasks in the bug tracking tool. Follows-up with stakeholders to ensure all required testing tasks are completed.
• Analyzes testing processes and suggests improvements for enhancing the efficiency and effectiveness of QA activities.
• Collaborates and communicates with management, internal, and outsourced development partners regarding test status, project progress, and issue resolution.
• Represents the software quality assurance team for all phases of larger and more-complex development projects.
• Provides guidance and mentoring to less-experienced staff members.

Knowledge & Skills Recommended

• 3-10 years of experience in testing of Voice/ Video IP based products supporting SIP/H323, SDP, RTP, TCP, UDP protocols, testing of "Unified Communications" applications supported on Android devices e.g. Microsoft Teams, Zoom, or other embedded products
• Voice/ Video over IP; Android Telephony applications - TCP, UDP networking protocols; IP based Call Servers; Networking Switches and Routers; Embedded devices testing; Agile Methodology
• Java/ Python/ PERL
• Test Planning; Software Testing; Jira; Test Rail
• CCNA/ CCNP.

Cohesive Technologies is an equal access/equal opportunity employer and does not discriminate on the basis of age, color, disability, marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other classification prescribed by applicable law.