Engineer, IT Enterprise Operations

Location: Irving, TX
Salary: $100,000.00 USD Annually - $110,000.00 USD Annually
Description: Our client is currently seeking a Engineer, IT Enterprise Operations
This role will be onsite in Irving, TX.

Focused Technologies

• SD-WAN (Velocloud preferred)
• Palo Alto Firewall
• Aruba ClearPass

Major Responsibilities
As an Engineer in IT Enterprise Operations, you will be part of a leading IT team working in a dynamic environment. Under the guidance of the Manager of IT Enterprise Operations, you will manage day-to-day tasks, primarily functioning as mid to upper-tier support through all project and hardware lifecycle phases. Your role includes overseeing all aspects of enterprise end-to-end network performance, ensuring efficient and reliable application and system services delivery throughout the organization. Occasional travel to the datacenter and other company locations may be required.
Responsibilities

• Participate in architecture reviews with IT groups to ensure supportability requirements and standards are followed.
• Develop new standards to maintain or improve network stability and scalability with considerations for sustainability and future-proof design.
• Research and recommend innovative, and where possible, automated approaches for network and system administration tasks. Identify approaches that leverage existing resources and provide economies of scale.
• Author documents to improve governance and librarianship with network-related architectures.
• Determine how systems should work and how changes in conditions, operations, and the environment will affect outcomes.
• Perform daily maintenance and administration of various systems, including core network, wireless, and remote office network infrastructures, in both production and development environments. Resolve or report critical issues to the Manager of Enterprise Operations.
• Provide intermediate and advanced tier support for troubleshooting various network, application, and system issues. Support all networking hardware.
• Install and configure new and existing hardware in accordance with standards and project/operational requirements.
• Contribute to and maintain system standards.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, systems, and key processes. Review system and application logs and verify completion of network-related scheduled jobs.
• Perform network-related data backups and disaster recovery operations.
• Repair and recover from hardware, software, or circuit failures. Coordinate and communicate with affected parties.
• General support of production systems as required.
• Apply patches and upgrades regularly and upgrade administrative tools and utilities according to defined policies and standards.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Mentor junior network administrators and engineers in all aspects of network design, operations, deployment, documentation, and standards.

Required Qualifications

• Bachelor's degree in a technical major such as engineering or computer science, or equivalent education and work experience (additional 2 years of professional experience required in lieu of degree).
• 5+ years of network administration experience.
• CCNP / JNCIP / JNCIS or relevant experience.
• Advanced experience with Firewall, Routing, Switching technologies (e.g., Aruba 2800 and 10000 series, Juniper SRX and EX series).
• Advanced experience with SDWAN technologies (e.g., Velocloud).
• Advanced knowledge of POTS, DS1/T1, Fiber, GigE and 10GigE, VoIP, SIP.
• Advanced experience with various Network CLI languages (e.g., Aruba, Cisco, Juniper).
• Advanced knowledge of OSI Model, IP addressing, subnetting, VLAN, routing.
• Advanced knowledge of 802.11x, 802.1x, RF design.
• Advanced experience with routers, layer 2 and layer 3 switches.
• Advanced experience with Spanning Tree, VRRP, BGP, OSPF, iBGP, MPLS and VPN technologies.
• Advanced experience with wireless networking, RF, and heat mapping tools.
• Advanced experience with network functions (e.g., DHCP, DNS, AD, WINS) and troubleshooting network operations.
• Advanced knowledge of load balancers and firewalls (e.g., NetScaler).
• Advanced experience with packet capture and analysis, span/mirror port strategy, and network monitoring tools.
• Advanced knowledge of enterprise wireless technologies and security.
• Intermediate experience with Windows operating systems from 2012R2 to current.
• Strong written and verbal communication skills.
• Strong troubleshooting and creative problem-solving skills.
• Availability to work evenings and weekends as needed (for change controls or emergencies).

Preferred Qualifications

• Experience administering a distributed enterprise network, hosts, and devices over more than 200 sites.
• Experience with Wireshark and other network troubleshooting tools.
• Experience with Juniper Networks SRX and EX series.
• Experience with Palo Alto firewalls.
• Experience with Aruba Switches, Airwave, Central, and ClearPass.
• Experience with large-scale network upgrade projects with national distribution.
• Experience with network-oriented enterprise storage solutions (e.g., iSCSI, FCoE).
• AWS Associate level certification.

Knowledge, Skills, and Abilities

• Ability to multitask effectively without compromising work quality.
• Network Monitoring (ability to build and report network metrics - traps/SNMPv3 monitoring/trend analysis/performance of network equipment).
• Excellent interpersonal, oral, and written communication skills.
• Ability to draw conclusions and make independent decisions with limited information.
• Ability to respond to common inquiries from customers, staff, regulatory agencies, vendors, and other business community members.
• Self-motivated, reliable individual capable of working independently and as part of a team.
• Intellectual curiosity and ability to work through ambiguity and work independently with minimal instruction.
• Ability to manage change and thrive in a fast-paced environment under time constraints.
• Ability to take initiative, work independently, and work effectively with individuals at all levels within the organization.
• Ability to communicate effectively with clarity and brevity.

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