Product Manager - Payments or Digital (Remote)

RESPONSIBILITIES:
Kforce has a client that is looking for an experienced successful Senior level Product Manager that is strategically driven, analytical, and motivated to join their team for a remote role.

Primary Responsibilities:
* Product Manager provides technical, customer relations, and personnel management for major programs and projects
* Deliver against and support the vision, strategy and roadmap for assigned products(s) or digital platforms
* Work alongside the business, architects, business analysts, developers, product managers, visual designers, and/or user experience teams to document new high-level requirements, acceptance criteria, determine ROI, prioritize and design services and products our customers and colleagues love, or facilitate and lead ethnographic, active participant, and remote user research
* Communicate the products' vision and outcomes or captured user research across the organization to ensure awareness and to leverage support required
* Proactively engage with all areas of the organization to identify interdependencies or define user methodologies and processes as it applies to various products and apply problem solving skills to resolve conflicting priorities and complex challenges
* As a Product Manager, you will collaborate with all areas of the organization to deliver user research to appropriate stakeholders or products to the market, prioritizing new features, enhancements or bug fixes accordingly as a result of feedback received both internally and externally
* Perform other duties as assigned

REQUIREMENTS:
* 8+ years of Product Ownership experience in the Payments, Fintech, Financial Services or Telecoms-Media-Technology industries; Or 5+ years of user experience research, focusing on interactive digital products (native mobile apps, responsive web, enterprise applications) preferred
* Experience working in Scrum/ Agile environment, writing EPIC/User Stories, backlog management, agile ceremonies, managing issues/risks and other related disciplines to enable effective delivery
* Working with stakeholders to scope new product features
* Strong abilities to document clear product requirements (user stories) and their value or in-depth understanding of both qualitative and quantitative research methods - and up-to-date knowledge of best practices in both; Able to manage third-party integrations, including gathering and agreeing on requirements
* Experience researching and gathering feedback from target markets, customers and users (e.g. through competitive analysis, usability studies interviews, tests, etc.), determining viability of the product and driving efforts to measure, learn, refine and/or pivot product development direction accordingly
* A strong foundation of user-centered design principles, and a solid grasp of contemporary trends in both web and application design
* Managing project financials from inception through to post completion financial reviews
* Understanding of both digital customer experience flows and technical flows between APIs
* Proven track record in successfully managing initiatives and delivering high quality products to internal and external customers
* Excellent communicator (i.e., manage stakeholders at all levels verbally and through documentation professionally and diplomatically)
* Able to influence stakeholders at a senior level
* Attention to detail, focused and solution driven with the willingness and ability to implement innovative ideas and improve working methodologies

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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