Business System Analyst L4 (RPA development support)

Job Title: Business System Analyst L-4 (RPA development support)

2 Location: San Diego CA / Atlanta GA (Hybrid, 3 days onsite)

Duration: 6 Months

Pay Rate: $65 - $70/hr on W2 DOE

**RPA development support experience

Duties:

Responsibilities include, but are not limited to the following:

• Assist in analyzing processes and identifying optimization, standardization, and automation opportunities
• Partner closely with Business Analysts and external partners to implement automation solutions
• Assist in producing Process Design Document (PDD) and Solution Design Document (SDD) as inputs to RPA development
• Design, build, test, implement, maintain and support RPA solutions to automate processes
• Assist in the testing and validation of RPA solutions to ensure they meet business requirements and are error-free
• Provide support for RPA solutions in production, including troubleshooting and issue resolution
• Assist in training end users on using RPA solutions
• Learn and interact with different enterprise systems that are used
• Collaborate with internal IT team (t4i) to set up and maintain RPA technical infrastructure
• Stay up to date with the latest industry trends and best practices pertaining to automation tools and continuously share knowledge with the team.
• Learn and become proficient in new automation industry tools as they are adopted by the team to expand our solution offerings.
• Collaborate with the Automation Center of Excellence (COE) to ensure alignment with best practices while delivering high-quality automation solutions.
• Collaborate effectively with a team to achieve project objectives and help foster a cohesive, collaborative team culture that delivers results and drives innovation.

Skills:

• Knowledge of programming languages (Microsoft .NET framework preferred).
• Familiarity with RPA tools such as UiPath framework and Workato.
• Understanding of RPA development methodologies and COE model a plus.
• Familiarity with HR systems (Workday, ADP, iCIMS, etc.) preferred.
• Strong analytical and problem-solving skills.
• Ability to map out and document complicated processes and identify opportunities for optimization.
• Excellent communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to work in a fast-paced environment even during times of ambiguity.
• Solid time management skills, ability to prioritize assignments in a dynamic work environment.
• Advanced Excel level, proficient with all other Office applications a plus.
• Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn new things.