Overview
Remote
On Site
USD 92,000.00 - 138,000.00 per year
Full Time
Skills
Innovation
Bluetooth
Data
Management
Access control
Partnership
Medical devices
Software deployment
Effective communication
Customer service
Documentation
Technical Support
Sales
Information Technology
Problem solving
Scripting
Computer networking
Routers
Switches
VLAN
Firewall
Network
Microsoft Office
Microsoft Windows
Microsoft SQL Server
Active Directory
Authentication
Authorization
Virtualization
Cloud computing
VMware
Microsoft Azure
Wireless communication
IEEE 802.11
Remote Support
Computer hardware
Encryption
Public relations
Leadership
Health care
Recovery
Research and Development
Policies
Law
Job Details
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Careers that Change Lives
The Acute Care & Monitoring Division develops products that are designed to collect patient information from around the hospital and ensure that caregivers can make the right decisions at the right time. We strive to improve patient outcomes by ensuring that when a problem emerges at the bedside, caregivers are aware of it and can respond quickly. We analyze and learn from patient data to find better ways to provide quality care for patients. Our products are deployed in care facilities across the globe and help to save and improve lives every day. A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
A Day in the Life
We offer you an exciting Field Implementation Engineer position as a HealthCast Services lead installer executing in-hospital monitor set up and configuration of Acute Care & Monitoring (ACM) products. This role requires a heavy IT foundational skillset that will leverage your experience in the areas of device set up, configuration and deployment of both hardware and software-based products. This is both a challenging and rewarding position that offers the opportunity to demonstrate both technical proficiency and hands on medical device set up and deployment of equipment in hospitals across the US. Our customers are typically acute care hospitals, and the users of our devices are in patient care units. Our HealthCast products are both software and hardware-based technologies typically leveraging in place hospital infrastructure. You will be part of the HealthCast Services team working on projects requiring good foundational understandings of technologies and hardware equipped with Wi-Fi, Bluetooth and other data transmission and security protocols in primarily hospital settings, including patient rooms. You will be responsible for managing IT working sessions ensuring project readiness in advance of traveling to our valued accounts. As you continue to learn our solutions and product offerings, this role is positioned as an opportunity to evolve into a lead implementation engineer position within our HealthCast Services team.
Location: Remote
Travel: 75%
Position Responsibilities:
Lead Field Implementation efforts including significant travel to hospitals across the US
Perform hands-on installation work at customer locations for all AC&M product offerings
Lead customer IT workstream meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
Effective communication both verbally and in written form,
Conduct on-site IT trainings to hospital staff on our products
Provide guidance to customers on how best to configure their environment for our products
Ensure installation work that meets highest quality and customer services standards
Create/maintain installation documentation
Provide "Level 2" technical support for all HealthCast products
Must be available for after-hours or weekend support if emergency customer situations occur
Provide technical input for our Sales Directors and Sales Engineers
Develop and deploy hardware and software tools that optimize field installations and configurations
Provide feedback to R&D on how to make products easier to deploy and support in the field
Flexibility to travel to customer locations with minimal notice when needed
Must Have: Minimum Requirements
Must possess Bachelors degree
10+ years as an I/T professional in this role or related roles, with emphasis on Windows based systems as well as networking including wireless based technologies
Nice to Have
A problem solving mindset
Experience scripting
Documented history of interacting with customers and deploying equipment in a customer environment, with a strong preference for hospital experience
Networking experience including set up and configuration of Routers, Switches, VLANs, Subnets, Firewalls, general network troubleshooting skills
Sound background with Microsoft products including Windows OS (Windows 10&11), Server 2016, 2019 & 2022. SQL Server 2016, 2019, 2022
Experience with using Active Directory for authentication and authorization
Experience with virtualization technologies and cloud including VMWare and Azure
Wi-Fi Experience, including 802.11 standards and certificates
Desktop support of hardware & device imaging
Security experience including and understanding of encryption protocols
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$92,000.00 - $138,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
A Day in the Life
Careers that Change Lives
The Acute Care & Monitoring Division develops products that are designed to collect patient information from around the hospital and ensure that caregivers can make the right decisions at the right time. We strive to improve patient outcomes by ensuring that when a problem emerges at the bedside, caregivers are aware of it and can respond quickly. We analyze and learn from patient data to find better ways to provide quality care for patients. Our products are deployed in care facilities across the globe and help to save and improve lives every day. A career at Medtronic is like no other. We're purposeful. We're committed. And we're driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.
A Day in the Life
We offer you an exciting Field Implementation Engineer position as a HealthCast Services lead installer executing in-hospital monitor set up and configuration of Acute Care & Monitoring (ACM) products. This role requires a heavy IT foundational skillset that will leverage your experience in the areas of device set up, configuration and deployment of both hardware and software-based products. This is both a challenging and rewarding position that offers the opportunity to demonstrate both technical proficiency and hands on medical device set up and deployment of equipment in hospitals across the US. Our customers are typically acute care hospitals, and the users of our devices are in patient care units. Our HealthCast products are both software and hardware-based technologies typically leveraging in place hospital infrastructure. You will be part of the HealthCast Services team working on projects requiring good foundational understandings of technologies and hardware equipped with Wi-Fi, Bluetooth and other data transmission and security protocols in primarily hospital settings, including patient rooms. You will be responsible for managing IT working sessions ensuring project readiness in advance of traveling to our valued accounts. As you continue to learn our solutions and product offerings, this role is positioned as an opportunity to evolve into a lead implementation engineer position within our HealthCast Services team.
Location: Remote
Travel: 75%
Position Responsibilities:
Lead Field Implementation efforts including significant travel to hospitals across the US
Perform hands-on installation work at customer locations for all AC&M product offerings
Lead customer IT workstream meetings in partnership with our project managers as a subject matter expert with our suite of medical device and software offerings
Develop a deep understanding of the installation process for HealthCast products with a keen eye on optimizing our deployment methodologies
Effective communication both verbally and in written form,
Conduct on-site IT trainings to hospital staff on our products
Provide guidance to customers on how best to configure their environment for our products
Ensure installation work that meets highest quality and customer services standards
Create/maintain installation documentation
Provide "Level 2" technical support for all HealthCast products
Must be available for after-hours or weekend support if emergency customer situations occur
Provide technical input for our Sales Directors and Sales Engineers
Develop and deploy hardware and software tools that optimize field installations and configurations
Provide feedback to R&D on how to make products easier to deploy and support in the field
Flexibility to travel to customer locations with minimal notice when needed
Must Have: Minimum Requirements
Must possess Bachelors degree
10+ years as an I/T professional in this role or related roles, with emphasis on Windows based systems as well as networking including wireless based technologies
Nice to Have
A problem solving mindset
Experience scripting
Documented history of interacting with customers and deploying equipment in a customer environment, with a strong preference for hospital experience
Networking experience including set up and configuration of Routers, Switches, VLANs, Subnets, Firewalls, general network troubleshooting skills
Sound background with Microsoft products including Windows OS (Windows 10&11), Server 2016, 2019 & 2022. SQL Server 2016, 2019, 2022
Experience with using Active Directory for authentication and authorization
Experience with virtualization technologies and cloud including VMWare and Azure
Wi-Fi Experience, including 802.11 standards and certificates
Desktop support of hardware & device imaging
Security experience including and understanding of encryption protocols
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD):$92,000.00 - $138,000.00
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
Medtronic benefits and compensation plans
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
At Medtronic, most positions are posted on our career site for 3-7 days.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.