Sr. ServiceNow Engineer

Description

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Designs, develops, and implements complex enterprise software solutions in ServiceNow Configuration Management. Collaborates closely with technical and non-technical roles such as data modelers, architects, business analysts, data stewards, and subject matter experts (SMEs) to provide design, technical analysis, development/configuration, testing, implementation, and support expertise representing the interest of the business across the enterprise.

• Develops or prototypes software modules at various levels of complexity, including but not limited to: service interfaces, process flows, service messages, SOA components, business logic, UI/UX, or data access logic for ServiceNow
• Designs, develops, tests, and deploys software solutions and process flows complying with standards, guidelines, and best practices
• Identifies, assesses, and formulates architectural impacts and solutions from business requirements
• Collaborates to ensure application designs utilize appropriate patterns and standards
• Analyzes user needs and software requirements to determine feasibility of design within time and cost constraints, including the ability to estimate work needed
• Assesses functional and nonfunctional requirements and creates designs to meet both business and technical needs
• Creates conceptual and detailed technical design documents and works with the business to update, as needed
• Identifies and resolves problems, often anticipating issues before they occur or before they grow, develops and evaluates options, and implements solutions
• Utilizes and contribute to the development of application coding techniques and standards
• Collaborates with Application Solution Architects, IS Business Analysts and other technical resources on the delivery of application functionality
• Participates in tier 3 application support activities including incident management and the assessment and delivery of application upgrades and patches
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 4 - 6 years of related experience. Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.

Technical Skills:

• One or more of the following skills are desired.
• ServiceNow
• CMDB
• CSDM
• Javascript
• Asset Management

Soft Skills:

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills

Pay Range: $83,600.00 - $155,000.00 per year
Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.