Digital Initiatives Specialist - University Libraries, UT Press

Description

Digital Initiatives Specialist

University Libraries, UT Press

Exempt, MR10

POSITION SUMMARY

The Digital Initiatives Specialist plays a vital role within the University of Tennessee Press, responsible for mapping, optimizing, and maintaining metadata and for maintaining and troubleshooting enterprise systems. This position requires a unique blend of technical expertise, creativity, and strong project management skills to effectively support our digital initiatives and optimize our online presence.

This position is telework eligible.

RESPONSIBILITIES

• Metadata Mapping, Optimizing, and Maintenance:
  • Integrate metadata schemas and taxonomies with press content management systems, digital asset management tools, and other relevant platforms (Firebrand, Edelweiss, etc.).
  • Ensure seamless data exchange and synchronization of metadata across different systems, including ONIX and Open Access hosting partners.
  • Implement automated metadata extraction and enrichment processes, such as using natural language processing (NLP) or machine learning (ML) techniques.
  • Integrate with external data sources or APIs to supplement metadata with additional contextual information.
  • Implement schema.org markup, meta tags, and other technical SEO best practices to optimize metadata for search engine discoverability.
  • Integrate metadata with search and publishing platforms and ensure optimal indexing and retrieval of content.
  • Develop and maintain the technical infrastructure for metadata management, such as version control, archiving, and purging processes.
  • Implement automated metadata auditing and quality assurance processes.
  • Implement tools and dashboards to monitor and analyze metadata performance, such as search engine rankings, click-through rates, and user behavior.
  • Provide technical support for generating reports and insights to inform ongoing metadata optimization efforts.
• Technical Support and Troubleshooting:
  • Work with the sales team to create, maintain and run reports from distributor databases and title management systems for data analysis.
  • Provide technical support to internal staff and external stakeholders regarding website-related issues, email marketing tools, and metadata systems.
  • Troubleshoot and resolve technical problems promptly, ensuring minimal disruption to business operations.
  • Conduct regular system maintenance, perform backups, and implement security measures to safeguard data and ensure system integrity.
  • Troubleshoot updating and maintenance of the press website.

QUALIFICATIONS

• Required
  • Associate's Degree in Computer Science, IT, or related field
  • At least one year of experience working with metadata and/or enterprise systems, or an equivalent level of education, training, and experience.
• Knowledge, Skills, & Abilities
  • Strong understanding of metadata standards, schemas, and taxonomies.
  • Proficiency in metadata modeling, mapping, and integration across different systems.
  • Understanding of data cleaning, normalization, and quality assurance processes.
  • Excellent project management skills and ability to prioritize tasks effectively.
  • Strong analytical and problem-solving abilities.
  • Proficiency in providing user-friendly troubleshooting and technical support for enterprise-related tools and systems.
  • Effective communication and collaboration skills, with the ability to work independently and cross functionally.
  • Ability to deliver training.
• Preferred
  • Bachelor's Degree in Computer science, IT, or related field
  • Experience working with a book or journal publisher.
  • Experience with Supadu.
  • Experience with Firebrand.
• Preferred Knowledge, Skills, & Abilities
  • Familiarity with Supadu, Firebrand, and/or Edelweiss.
  • Data analysis using Excel, HTML, CSS, UX/UI, ONIX 3.0 (XML), Java, SQL, Python, API Integration

The UT Libraries champions diversity in collections and staffing. The University of Tennessee is committed to creating a welcoming environment. More information about how we put our principles of civility and community into action is available at .

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.

Application Procedures

• A background check is required prior to hiring. In order to be considered for candidacy, you must submit a cover letter addressing the above qualifications and a current resume.

For assistance or questions about using the UT online application system, contact University of Tennessee Human Resources:

105 Student Services Building, Knoxville, TN 37996-0213

Office Hours are 8:00 a.m. to 5:00 p.m.