Salesforce Technical Architect

Are you ready for a new Challenge!

We are looking for top talent to join our fast-growing company. We represent as one of the top Salesforce partners across Canada! So, bring the best out of you to excel in a thriving culture where we live by our core values in a highly collaborative environment, helping our clients. We are a young company where we believe everyone is a leader and provide an environment to achieve the next best thing in your career.

Join Cloud SynApps Inc. and achieve what you had dreamt of in a highly collaborative, fully transparent and value driven environment with a single focus Customer Delight.

Company:

Cloud SynApps Inc. is a fast-growing consulting and systems integration firm focusing on cloud applications, primarily on Salesforce-based platforms. Cloud SynApps has its major operations in Canada, USA and India. We ve passionately built our Salesforce practice and have quickly grown into one of the strongest Systems Integrators within the Salesforce Public Sector space. While Public Sector is our passion, we are also expanding into other verticals. We are one of the largest Systems integrators for OmniStudio/Vlocity (acquired by Salesforce) and have implemented these solutions for several municipal, provincial/state, federal and public sector clients. Our consultants and associates have deep industry expertise and live by our core values. We also invest extensively in developing unique Salesforce-based solutions, assets and accelerators, which in our experience, are required by our clients.

We believe in full transparency in our approach with our clients and internally working with our associates. Integrity is one of our most essential and foundational values. We follow ethical principles and always acknowledge the value each associate, partner and client bring to the table.

Cloud SynApps has received many accolades in the last few years, it includes;

• Cloud SynApps is proud and honoured to be on Deloitte Technology 50 in Canada and on Deloitte Technology Fast 500 across North America, 2022.
• Ranked 43rd among the fastest growing companies in Canada by The Globe and Mail in 2021.
• Certified as the BEST PLACES TO WORK in 2022-2023, 2021-2022 and 2020-2021.
• Ranked 21st among fastest growing start-ups in Canada in 2020by Canadian Business and Macleans magazine.
  

Key Responsibilities

• Guide our customers, partners, and implementation teams on how best to complete digital transformation with the Salesforce platform using Salesforce Industries solutions.
• Establish trust with the customer s leadership, promoting and implementing standard methodologies with SFI and Salesforce.
• Build out sophisticated business processes using native Salesforce Industries (OmniStudio/Vlocity) technology and the toolkit of the Force.com platform and integration tools.
• Manage customer expectations; provide solutions to sophisticated problems with both the customer and third-party partners.
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs.
• Identify and proactively handle risk areas in the solution and contribute to seeing an issue through to complete resolution.
• Advise and mentor complementary teams, which may include customer and partner resources providing mentorship on application and integration development standard processes as well as technical product assistance.
• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community s overall knowledge base and expertise.

Requirements

• 6+ years of Enterprise Architecture or consulting experience working on deployment teams throughout the project lifecycle, ideally using Agile development techniques
• Bachelor s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative subject area. Equivalent shown work experience in lieu of a degree will be considered.
• Proven track record of successful delivery on customer projects, preferably enterprise CRM implementations for any of the Vlocity Industry verticals - Communications, Media and Entertainment, Insurance, Health, Public-Sector, Energy & Utilities.
• Strong application design and development skills combined with strong data, integration, and security architecture skills.
• Excellent communication and presentation skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation. Able to optimally present and defend a point of view to a variety of audiences.
• Confirmed ability to analyze, design, and optimize business processes via technology and integration.
• Ability to convey and convince customers of standard methodologies at various levels within a large organization.
• Open to travel as some travel may be required depending on the client s requirements.
• Experience will be evaluated based on alignment with the strengths you'll need for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Hold a Bachelor s/Master s degree or diploma in Computer Science related field of study or Bootcamp certification
• Legally eligible to work full-time in Canada

Benefits:

Cloud SynApps offers a robust benefits plan for staff members and Employee Assistance Programs that offer a wealth of tools and resources to enrich the employee experience. The company also provides a number of cost-free, self-development courses for those that wish to build on their skills and competencies. In addition, a variety of awards offer another opportunity to recognize and reward employees.

We offer:

• Competitive compensation
• Variable performance-based bonuses
• Awards for high-performing associates
• Reimbursement of cell phone and internet charges at home
• Physical activity club membership reimbursement
• Comprehensive benefits package from day 1 of employment
• Hybrid work model

Location: Canada and USA