MOCI Process Specialist

Onsite 4 days (1 day a week at home)

As a MOCI Process Specialist, you will collaborate with UX, POs, Internal Customers and Development Teams to manage implementations, data needs, and lead cross product UAT. Provides management/leadership or consultation designed to manage or improve and implement projects and test scenarios that are moderately complex and/or sensitive in scope. Typically involves multi-unit or division impact.

Additionally, the MOCI Process specialist will:
Works with experienced work teams to discover and implement large strategic objectives that are focused on business growth, process or product improvement, and/or to improve customer satisfaction or channel partner development.
Participates, leads, or consults in the project planning process and ensures the project gains the necessary management approval.
Ensures projects are developed with realistic outcomes, business objectives and customer satisfaction targets.
Monitors ongoing project/program status and maintains communications with business unit leadership and affected stakeholders.
Lead cross product testing including being a consultant for the development teams for automated testing scenarios
Maintain test data for data consumers
Training users on complex new functionality
Assist with UX mock-up creation
Assist with Audit Reporting and System security needs
Analyze feedback received from end users to improve quality of automated and integration test scenarios

What Skills You Need
2 or more years of experience as working with a broad cross section of users
1 or more years of experience writing queries and using data gathering/retrieval tools such as SQL, Python, DataBricks, Tableau, etc
Knowledge of various communication skills such as test writing, email, Microsoft Office and virtual training.
Project Management Experience in less complex projects which consists of some or all the following criteria: 5 or less people on a project team, 1 to 2 disciplines involved, 1 to 2 facilities involved, and is determined on budget, revenues generated, and savings achieved.
A self-motivated individual with exceptional organization and commitment to the customer.
Effective interpersonal communications, negotiation, and conflict resolution, both verbal and written.
Ability and willingness to work flexible schedules (early morning/evening) when necessary to support global business needs.
Fluent in English verbal and written advanced communication skills.
Ability and willingness to travel domestically and internationally, up to 10%.

What Makes You Stand Out

1. Expert knowledge of MOCI and MOCI integrations
2. Experience working within multicultural teams.
3. Knowledge of the Enterprise Product Delivery Process (EPDP)
4. Experience with Microsoft Sharepoint