Administrative Mission Support Specialist

Summary

View common definitions of terms found in this announcement.

Learn more about this agency

Overview
Accepting applications

Open & closing dates
11/21/2024 to 12/06/2024

This job will close when we have received 100 applications which may be sooner than the closing date. Learn more

Salary
$60,905 - $114,818 per year GS-9: $60,905 - $79,176; GS-11: $73,690 - $95,794; GS-12: $88,324 - $114,818

Pay scale & grade
GS 9 - 12

Location
1 vacancy in the following location:

Kansas City, MO

Remote job
No

Telework eligible
Yes-as determined by the agency policy.

Travel Required
Occasional travel - You may be expected to travel for this position.

Relocation expenses reimbursed
No

Appointment type
Permanent

Work schedule
Full-time

Service
Competitive

Promotion potential
12

Job family (Series)

0301 Miscellaneous Administration And Program

Supervisory status
No

Security clearance
Secret

Drug test
Yes

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Suitability/Fitness

Financial disclosure
No

Bargaining unit status
No

Announcement number
IOD-MP-12610973-25-AD

Control number
820077400

This job is open to

Federal employees - Competitive service
Current or former competitive service federal employees.

Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.

Veterans

Individuals with disabilities

Military spouses

Special authorities
Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.

Peace Corps & AmeriCorps Vista

Family of overseas employees
Family members of a federal employee or uniformed service member who is or was, working overseas.

Land & base management
Certain current or former term or temporary federal employees of a land or base management agency.

Clarification from the agency

Current or former competitive service federal employees with career or career-conditional tenure

Surplus or Displaced (CTAP or ICTAP)

Land Management

Individuals with Disabilities

Military Spouses

Veterans Employment Opportunity Act (VEOA)

Veterans Recruitment Appointment (VRA)

30% or More Disabled Veterans

Peace Corps & AmeriCorps VISTA

Interchange Agreements with Other Merit Systems

Foreign Service Employees

Certain Former Overseas Employees

Videos

Duties
Typical work assignments include, but are not limited to:

Leads efforts to promote the organization's use of knowledge management and information sharing.

Manages the indexing/cataloguing, storage, and access to explicit organizational knowledge (e.g. hard copy documents, digital files).

Promotes knowledge sharing between information owners/users through an organization's operational processes and systems.

Requirements

Conditions of Employment

Complete the initial online assessment and USA Hire Assessment, if required.

Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service see ;/li>

All Federal employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check, a review of financial issues, as well as certain criminal offenses and illegal use or possession of drugs.

Current Federal employees must meet time-in-grade requirements.

One-year probationary period may be required.

This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752, as applicable).

This position requires a pre-employment drug test. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result.

Qualifications

Do NOT copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.

To be considered minimally qualified for this position, you must demonstrate that you have the required education and/or experience for the respective grade level in which you are applying.

You qualify for the GS-09 grade level, if you have:
EXPERIENCE: At least one (1) year of specialized experience at the GS-07 grade level (or equivalent) performing the following duties:

Providing administrative and technical support to the organization through a wide range of mission support functions;

Composing correspondence or other written materials that is sensitive or controversial for executive-level staff and high-level officials;

Collecting, verifying, consolidating and reviewing a variety of administrative and statistical data in a field of administrative specialty (e.g. human capital, budget/finance, property/logistics, fleet, etc.) to prepare reports and briefings;

Researching and/or analyzing stable or simple administrative and/or program issues; and

Maintaining records of suspense actions and tracking suspense status through an automated system.

OR
EDUCATION:
A. Master's or equivalent graduate degree from an accredited institution that included major study in any field of study.
OR
B. Two (2) full years of progressively higher-level graduate education leading to a master's degree from an accredited institution that included major study in the field of study described in statement "A" above.
OR
C. LL.B. (Bachelor of Laws) or J.D. (Juris Doctor) degree, if related
OR
COMBINATION OF EXPERIENCE AND EDUCATION: To combine education and experience, determine your total qualifying experience as a percentage by dividing your total months of qualifying experience by 12. Then determine your education as a percentage by dividing the total number of completed graduate education beyond the first year (total graduate education minus 18 semester hours or 27 quarter hours) by 18 semester hours or 27 quarter hours. Finally, add the two percentages. The total percentage must equal at least 100% to qualify at this grade level.

You qualify for the GS-11 grade level, if you have:
EXPERIENCE: At least one (1) year of specialized experience at the GS-09 grade level (or equivalent) performing the following duties:

Planning and conducting management analysis projects and studies of a procedural or factual nature;

Analyzing and evaluating business and management practices for application to agency programs or operations;

Reviewing administrative program and policy changes to determine appropriate changes or corrective action required;

Researching and analyzing complex administrative program issues and recommend changes to directives, instructions, policies, and processes; and

Participating in planning conferences with supervisory and program managers to provide necessary information pertaining to the full spectrum of administrative functions within the organization.

OR
EDUCATION:
A. Ph.D. or equivalent doctoral degree from an accredited institution that included major study in any field of study.
OR
B. Three (3) full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree from an accredited institution that included major study in the field of study described in statement "A" above.
OR
C. LL.M. (Master of Laws) degree, if related
OR
COMBINATION OF EXPERIENCE AND EDUCATION: To combine education and experience, determine your total qualifying experience as a percentage by dividing your total months of qualifying experience by 12. Then determine your education as a percentage by dividing the total number of completed graduate education beyond the second year (total graduate education minus 36 semester hours or 54 quarter hours) by 18 semester hours or 27 quarter hours. Finally, add the two percentages. The total percentage must equal at least 100% to qualify at this grade level.

GS-12
You qualify for the GS-12 grade level, if you have:
EXPERIENCE: At least one (1) year of specialized experience at the GS-11 grade level (or equivalent) performing the following duties:

Applying analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity;

Assessing agency programs, activities, missions, policies, and objectives to analyze and evaluate administrative control systems such as those designed to prevent waste, fraud, loss, unauthorized use, or misappropriation of assets;

Analyzing and evaluating employee/organizational efficiency and productivity including staffing, work methods, resource utilization, and procedures;

Reviewing information, reconciling conflicting data, and devising new or modified methods to analyze findings and improve customer service activities; and

Consulting and coordinating with managers to review and discuss management considerations, such as determining training needs, appraising program performance, and providing constructive feedback and recommendations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule (GS) position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). NOTE: Current or former GS federal civilian employees, within the previous 52 weeks, applying for a position under the Veterans Employment Opportunities Act (VEOA) must meet time-in-grade requirements.

Time After Competitive Appointment: By the closing date specified in this job announcement, current Federal civilian employees must wait at least 90 days after their latest non-temporary appointment from a competitive service referral certificate before promotion, transfer, reinstatement, reassignment, or detail.

All qualification requirements, including Time-in-Grade, must be met by the closing date of this announcement. Qualification AND Time-in-Grade claims will be subject to verification.

Education
For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.

Education must be from an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements. You must show the education credentials have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials and such education has been deemed equivalent to that gained in an accredited U.S. education program. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

Additional information

Other incentives may be authorized.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

This job opportunity announcement may be used to fill additional vacancies.

This position has been designated excluded from bargaining unit representation under the national security provision of 5 U.S.C. 7112(B)(6).

When entering a federal job at a grade level lower than the highest promotion potential level, you may be promoted to more complex duties and work more independently, as your career progresses. NOTE: Career ladder promotions are not automatic, and all eligibility and qualifications requirements must be met in order to progress to the next grade level.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments found here.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Administration and Management

Attention to Detail

Customer Service

Decision Making

Flexibility

Integrity/Honesty

Interpersonal Skills

Learning

Reading Comprehension

Reasoning

Self-Management

Stress Tolerance

Teamwork

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

For Competitive Merit Promotion and Veterans Employment Opportunities Act (VEOA) Applicants: The highest rated candidates will be referred to the hiring agency.

For Non-competitive Appointment Eligibles: All qualified candidates will be referred to the hiring agency.

Interagency/Career Transition Assistance Program (I/CTAP) Eligibles: If you have never worked for the federal government, you are not I/CTAP eligible. View information about I/CTAP eligibility on OPM's Career Transition Resources website. To be considered well-qualified under I/CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.

Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures.)

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.

To preview the application questionnaire, click here:

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
All documents, including transcripts, must be in English.

1. RESUME: Your resume MUST show a detailed description of your job-related qualifications to include start and end dates with the month and year and hours worked per week for all jobs listed. For Federal civilian service, you MUST include your pay plan/band, series, and grade (e.g., GS-0301-09). Be clear and specific when describing your work history as human resources cannot make assumptions regarding your experience . Do NOT include photographs, social media links (e.g., LinkedIn), inappropriate content, or other personal or sensitive information such as date of birth, social security number, gender, religious affiliation. IF INCLUDED YOUR RESUME WILL NOT BE CONSIDERED. Please view Resume & Application Tips.

2. YOUR RESPONSES TO THE JOB QUESTIONNAIRE AND USA HIRE COMPETENCY BASED ASSESSMENT

If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

3. OTHER SUPPORTING DOCUMENTS ( only submit if applicable ):

CURRENT OR FORMER FEDERAL CIVILIAN EMPLOYEE: Submit a copy of your most recent SF-50, Notification of Personnel Action which shows the grade, step, tenure (block 24) "1" (Career) or "2" (Career-Conditional), and position occupied (block 34) "1" (Competitive Service). Provide proof of permanent appointment if applying based on an Interchange Agreement. If applying for a higher grade, provide a SF-50 which shows the length of time you have been in your current/highest grade or promotion potential held. You may need to provide more than one (1) SF-50 ,if your SF-50 does not clearly demonstrate that you meet the one-year time-in-grade requirement(examples of appropriate SF-50s include Appointment/Conversion, Within-Grade/Range Increases and Promotion actions). NOTE: Pay adjustments and awards are NOT acceptable.

You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

QUALIFYING BASED ON EDUCATION: Submit a copy of your transcripts from an accredited institution. Unofficial transcripts will be accepted that includes your name, name of the educational institution, declared degree program, course title(s), credits completed, grade, date of completion, Grade Point Average (GPA), and date of degree conferral. If selected, an official transcript will be required.

VETERAN DOCUMENTATION: Submit a copy of your DD-214, Certificate of Release or Discharge from Active Duty (Member Copy 4 or equivalent).

ACTIVE DUTY SERVICE MEMBERS: If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of active service, rank/grade, expected character of service (i.e., honorable or general) and type of separation (i.e., separation or retirement). NOTE: The VOW Act provides tentative preference. If selected, a DD-214 must be provided prior to appointment.

10-POINT VETERANS' PREFERENCE: If claiming 10-point Veterans' Preference, you will need to submit a SF-15 and provide an official document from the Department of Veterans Affairs or from a branch of the Armed Forces certifying your overall compensable service-connected disability rating (NOTE: Your overall percentage must be clearly shown), and/or any other associated documentation based on your preference.

INTERAGENCY/CAREER TRANSITION ASSISTANCE PROGRAM (I/CTAP): Submit a copy of the following:

Reduction in Force (RIF) separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;

SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your position, grade level, and duty location, and/or Agency certification of inability to place you through reemployment priority list (RPL), etc.;

Latest performance appraisal including your rating; AND

Any documentation from your agency that shows your current promotion potential.

NONCOMPETITIVE OR SPECIAL HIRING AUTHORITIES: (e.g.,Military Spouses, Individuals with Disabilities, Peace Corps & AmeriCorps VISTA, Land Management, Former Overseas Employees, etc.) Submit documentation of proof that supports your eligibility.

CURRENT OR FORMER POLITICAL SCHEDULE A, SCHEDULE C, NON-CAREER SES OR PRESIDENTIAL APPOINTEE EMPLOYEE: Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:

Position title;

Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee);

Agency; AND

Beginning and ending dates of appointment.

If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.