Data Migration Field Support Technician

  • Boise, ID
  • Posted 55 days ago | Updated 7 hours ago

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - Long Term
10% Travel

Skills

Customer Service
Customer Support
Technician

Job Details

Title: Data Migration Field Support Technician
Location: Boise, ID 83702(On-site)
Durartion: Long Term

Skills:
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace.
Excellent communication and interpersonal skills are critical in this role.
Onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
Nice to have:
Troubleshooting Microsoft Windows 10 and 11.
Troubleshooting and maintaining Active Directory users, computers, groups and policies.
Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.