Overview
On Site
Accepts corp to corp applications
Contract - W2
Contract - Long Term
10% Travel
Skills
Customer Service
Customer Support
Technician
Job Details
Title: Data Migration Field Support Technician
Location: Boise, ID 83702(On-site)
Durartion: Long Term
Location: Boise, ID 83702(On-site)
Durartion: Long Term
Skills:
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace.
Excellent communication and interpersonal skills are critical in this role.
Onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
Nice to have:
Troubleshooting Microsoft Windows 10 and 11.
Troubleshooting and maintaining Active Directory users, computers, groups and policies.
Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route
Customer service including the ability to prioritize and address customer questions and trouble tickets based on customer needs and impacts.
Migrating end user emails and documents to M365 Outlook and OneDrive from on-premise Exchange, external M365 and/org Google Workspace.
Excellent communication and interpersonal skills are critical in this role.
Onboarding new users to Microsoft 365, with emphasis on Sharepoint, OneDrive, and Outlook as well as answering general user questions
Nice to have:
Troubleshooting Microsoft Windows 10 and 11.
Troubleshooting and maintaining Active Directory users, computers, groups and policies.
Troubleshooting Microsoft Office 2016, including exporting/importing mail, calendar and contacts
Basic network (wired and wireless) configuration and troubleshooting including ping and trace route
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