Network Specialist

Description & Requirements

The Bloomberg Network Triage team oversees and supports one of the largest private networks in the world. As part of this team, you will be responsible for the support of our Network, spanning over 100 node sites and connecting clients globally to over 1,500 exchanges, which is integral to the success of the company. You will ensure our customers have 24/7 access to the Network in order for them to run their business successfully. You will provide reactive support to customers' networking issues as well as proactive analysis to ensure the Bloomberg network maintains its position at the forefront of network stability and reliability.

In our AMER team, you will be joining a close-knit group of engineers who are not just passionate about technology, but keen to solve complex problems from analysing packets to working on network incidents. You will partner with a hardworking, approachable team with a diverse set of backgrounds across AMER to collaborate with colleagues around the world. You will also be a critical point of contact between the Network Engineering and Operations team and various internal groups to improve the quality of technical and telecommunication services.

We'll trust you to:

• Provide support for our global network using various proprietary & third-party platforms, from a variety of vendors including Juniper, Cisco, and Palo Alto so our clients have access to our network at all times
• Provide day-to-day support of Bloomberg's market data infrastructure across in collaboration with other internal teams such as Technical Support, Network Production Engineering, and Telecommunications
• Resolve connectivity issues to our most critical customers, financial markets and stock exchanges
• Adhere to strict deadlines, including the administration of internal ticketing systems in order to ensure any incidents are resolved as quickly as possible for our clients and projects are delivered on time
• Provide hardware and software support for a multitude of network platforms including routers, firewalls, and load balancers

You'll need to have:

• The ability to work the weekend shift, Thursday to Friday (10AM - 7PM PDT) and Saturday to Sunday (7:30AM - 4:30PM PDT) total 4 days a week
• A Networking Degree or similar industry standard networking or server qualification(s) (e.g. CCNA, JNCIA, or WCNA) or 5+ years of relevant work experience as a Network Operations Engineer / Network Engineer within an enterprise environment, troubleshooting and solving critical issues
• Experience troubleshooting and resolving MPLS, BGP, OSPF, IGMP, PIM related internal and external network routing issues in a production environment
• Demonstrated ability to manage service issues with third party service providers, including ISPs and international telecom vendors
• Experience troubleshooting and resolving firewall, load balancing and proxy issues in a production environment
• Demonstrated experience with applying analytical skills to problem solve issues and identify trends, working autonomously and collaboratively with external and internal partners
• Fluency in both written and spoken English
• Demonstrated continuous career growth within an organization

We'd love to see:

• Experience working with stock exchange and market data connectivity
• Experience building monitoring dashboards using products like Grafana, Splunk and Humio
• Understanding of financial markets and underlying technologies in data
• Understanding of multicast deployments using IGMP/PIM/MVR
• Understanding of DWDM and Optical Networking
• Knowledge of Data Center builds and design fundamentals
• Experience with cloud technologies

Salary Range = 95000 - 140000 USD Annually + Benefits + Bonus

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.