Overview
Remote
On Site
$24 - $26 hourly
Contract - W2
Contract - Temp
Skills
Technical Support
QoS
Business Process
Management
Training
Business Systems
Analytical Skill
SQL
Splunk
Artificial Intelligence
Messaging
Job Details
RESPONSIBILITIES:
Kforce has a client in Phoenix, AZ seeking to hire an Applications Speciliast to join their team.
Responsibilities
* The Application Specialist diagnoses and resolves software application issues of end users promptly and professionally
* Ensures that end users are provided with accurate and effective solutions and that end user support needs are met with a consistently high quality of service
* Engages appropriate IT and business resources to resolve technical issues and support business processes, while updating users on progress toward resolution
* May perform IT-related activities for projects to support company priorities
* Identifies and recommends system modifications to reduce user issues
* Fully documents each issue and resolution using the incident tracking system
* The Application Specialist keeps support desk team, peers, and management apprised of any new support issues in a clear and timely manner
* May document and provide input on processes and procedures for training IT team and end users
* Performs other job-related duties as assigned or apparent
REQUIREMENTS:
* Bachelor's degree in IT, technology-related field or business-related field
* 3+ years of experience with waste industry software, including but not limited to InfoPro, Dossier, and TRUX
* Business systems analytical experience
* Experience with running queries in SQL and Splunk
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Phoenix, AZ seeking to hire an Applications Speciliast to join their team.
Responsibilities
* The Application Specialist diagnoses and resolves software application issues of end users promptly and professionally
* Ensures that end users are provided with accurate and effective solutions and that end user support needs are met with a consistently high quality of service
* Engages appropriate IT and business resources to resolve technical issues and support business processes, while updating users on progress toward resolution
* May perform IT-related activities for projects to support company priorities
* Identifies and recommends system modifications to reduce user issues
* Fully documents each issue and resolution using the incident tracking system
* The Application Specialist keeps support desk team, peers, and management apprised of any new support issues in a clear and timely manner
* May document and provide input on processes and procedures for training IT team and end users
* Performs other job-related duties as assigned or apparent
REQUIREMENTS:
* Bachelor's degree in IT, technology-related field or business-related field
* 3+ years of experience with waste industry software, including but not limited to InfoPro, Dossier, and TRUX
* Business systems analytical experience
* Experience with running queries in SQL and Splunk
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.