Citrix Analyst, Systems Administration

Overview

On Site
Full Time

Skills

System administration
Expect
MI
Marketing intelligence
Data warehouse
VDI
Citrix
Microsoft Azure
Innovation
Cloud computing
Virtualization
Regulatory Compliance
Development testing
Service level
Server administration
Licensing
Communication
Software configuration
Documentation
Capacity management
Performance monitoring
Business continuity planning
Disaster recovery

Job Details

This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following office locations: St. Petersburg, FL; Memphis, TN; Southfield, MI.

Job Summary
Raymond James is looking for a new Citrix Analyst/Systems Admin position within the DW-Virtualization team supporting the expansion projects ranging from HSZ expansion to Cloud based VDI leveraging Citrix and Azure, and W365 delivery systems. This position will further remove risk of a single source of knowledge and responsibility and allow for more expedient innovation with Cloud adoption and client virtualization technologies.

Essential Duties and Responsibilities
Manages and maintains complex systems.
Performs implementations and upgrades in compliance with security guidelines.
Ensures availability, security and integrity of assigned systems.
Monitors systems, including setting alerts to maintain the stability of the environment and monitoring error logs. Troubleshoots or escalates issues as needed.
Evaluates and identifies ways to automate, streamline, and improve day-to-day maintenance and administrative practices.
Installs or coordinates installation of patches and releases on development, test, pre-production, and production systems.
Ensures adherence to Service Level Agreements regarding application availability.
Serves as central point of contact and as a liaison to other IT departments and vendors regarding installations, server maintenance, licensing and upgrade issues.
Effectively manages communication between end users, vendors, and IT departments to solve production, pre-production, test, and t environment problems quickly.
Creates and maintains accurate system run book for assigned systems.
Maintains current description and documentation of application configuration, including tracking and documenting any changes to environments.
Assists in capacity planning, performance monitoring and tuning on assigned systems.
Participates in business continuity and disaster recovery planning, including assisting with fault tolerance and disaster recovery plans.
Participates in project meetings supporting business objectives.
Performs other duties and responsibilities as assigned.
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