ERP Av4 Budgeting Support Analyst

Job ID: 2413828

Location: ANAHEIM, CA, US

Date Posted: 2024-10-24

Category: Information Technology

Subcategory: Bus Proc Analyst

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: None

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: No

Description

Position Details

Act as the primary applications support in maintaining the City of Anaheim Enterprise Resource Planning (ERP) CGI Advantage v4 Performance Budgeting Application in terms of production support issues, patch deployment testing, change control, interface development and maintenance, reports development and maintenance, and troubleshooting/resolving user issues. Will also function as a point of contact in supporting the various activities surrounding the operations of the ERP CGI Advantage 4 systems.

Job Responsibilities

• Maintain the ERP CGI Advantage v4 Performance Budgeting application to be able to provide production support to users of the application.
• Follow through on all production issues and customer inquiries to ensure they are resolved in a timely manner.
• Prioritize and assign target completion dates for production fixes and change controls in conjunction with the client and team members.
• Maintain the client's business processes and operations to be able to provide support to business applications users and vendors and for business applications maintenance (i.e. feature set deployment, hotfix or patch testing and verification, etc.).
• Follow the change management process for all production fixes and change controls.
• Follow the escalation process for all production issues and coordinate the effort to resolve the issues in a timely manner.
• Troubleshoot and resolve issues from users of the ERP CGI Advantage 4 Performance Budgeting application and lead the effort to perform root cause analysis for production issues and be able to design solutions to avoid recurrence of the same issue.
• Interact with city staff and vendors in resolving issues and other business related matters in maintaining the city's ERP CGI Advantage v4 Performance Budgeting application.
• Develop, migrate and maintain scheduled and online InfoAdvantage reports using Business Objects in supporting ERP InfoAdvantage reports users.
• Develop, migrate and maintain scheduled and online Insight reports using PowerBI in supporting ERP Insight/PowerBI reports users.
• Develop, migrate and maintain Eclipse BIRT forms.
• Maintain PowerShell scripts, PDI Maps using Pentaho and/or related scripting/ETL tools.
• Understanding of the ERP Performance Budgeting business processes such as budget projections, budget allocation, burden realignment, monthly actual budget loads, etc.
• Able to support the City's business cycles such as annual fiscal year end processing, month-end close, budget projections, salary projections, etc.
• Able to support the periodic business operations such as the nightly batch cycles, budget roll-over, budget adjustments, reports maintenance, etc.
• Able to support the ERP CGI Advantage v4 systems on its 24x7 business operations that includes support for the nightly batch cycle and be available onsite during the city's business hours of operations.

Qualifications

Required Skills

• Educational background preferably in the fields of Computer Science or Computer Engineering.
• Bachelors and 5+ years relevant experience is preferred.
• Must have working experience in supporting and maintaining an ERP system specifically CGI Advantage v4 Performance Budgeting and Insight Reporting.
• Must have hands-on programming experience with PL/SQL or any other SQL equivalent version.
• Must have hands-on programming experience with any of the following VBScript, JavaScript/Java, PowerShell or any other scripting languages.
• Must have working experience in developing and maintaining reports using Microsoft PowerBI, and/or other reporting tools such as SAP Business Objects.
• Must have working experience designing forms using Eclipse BIRT (Business Intelligence Reporting Tool).
• Must have working experience using ETL tools such as Pentaho Data Integrator.
• Must have working experience in providing production application support and interacts with business owners and/or application users including troubleshooting and resolving application related issues.
• Must have working experience with relational databases such as Oracle and/or MS SQL Server.
• Must have experience in applications development, version upgrades, regression testing and system implementation.
• Must have excellent verbal communications, interpersonal skills, technical writing and documentation skills.
• Must have the ability to work in a team environment with good problem solving, organization and planning skills.
• Must have the ability to multi-task and provide off-hours support for production related business applications issues and/or technical environment support.
• Must have the ability to train application users and develop technical documentation and/or user guides.

Optional Skills

• Working experience in supporting/maintaining any of the ERP CGI Advantage v4 applications such as HRM (Human Resource Management), ESS, and Financial system is a plus.
• Working knowledge of batch jobs scheduling tool is a plus.
• Hands-on programming experience with C# or any object-oriented programming language.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.