Overview
On Site
$75 - $95 hourly
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - Temp
Skills
SAINT
Professional services
Software development
Communication
Sales
Marketing
Training
Customer support
Scripting
Algorithms
Leadership
Continuous improvement
Decision-making
Data Science
Energy
Data Analysis
Artificial intelligence
Messaging
Data
Job Details
RESPONSIBILITIES:
Kforce has a client in Saint Paul, MN that is seeking a Senior Implementation Engineer. This position is primarily a Professional Services role where the Senior Implementation Engineer will help new customers deploy, configure, and use the software platform to meet their specific needs. This role may also include working with the Software Development team to create and test new product features. The ideal candidate will be highly technical, have great communication skills, and be hyper-focused on customer success through the course of the project and in the early weeks of operation.
Responsibilities
* Deploy and configure the client's software at customer sites
* Help develop operational procedures and playbooks
* Provide input on product enhancements and training opportunities that would improve customer deployments
* Partner with other departments including, but not limited to sales, marketing, engineering, training, and customer support
* Develop scripts and tools to support deployments, make small product enhancements
* Diagnose software performance or algorithm performance issues leading to customer dissatisfaction and determine the solution to be implemented
* Proactively identify issues and drive continuous improvement across the company
* Respond to customer queries in a timely and accurate manner
REQUIREMENTS:
* Bachelor's degree in either Business or Technology related disciplines
* 5+ years of professional experience in technology-related field
* Strong decision-making ability and willingness to support rapidly changing initiatives
* Proactive and confident in working with customers
* Must understand technical issues and see the "big picture" in all engagements
* Strong technical background in software, data science or IT
* Creative thinking, able to bring new ideas to help solve client problems
* Deep understanding of data-driven business models and processes
Preferred Qualifications:
* Experience in the energy industry
* Experience with data analytics
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Kforce has a client in Saint Paul, MN that is seeking a Senior Implementation Engineer. This position is primarily a Professional Services role where the Senior Implementation Engineer will help new customers deploy, configure, and use the software platform to meet their specific needs. This role may also include working with the Software Development team to create and test new product features. The ideal candidate will be highly technical, have great communication skills, and be hyper-focused on customer success through the course of the project and in the early weeks of operation.
Responsibilities
* Deploy and configure the client's software at customer sites
* Help develop operational procedures and playbooks
* Provide input on product enhancements and training opportunities that would improve customer deployments
* Partner with other departments including, but not limited to sales, marketing, engineering, training, and customer support
* Develop scripts and tools to support deployments, make small product enhancements
* Diagnose software performance or algorithm performance issues leading to customer dissatisfaction and determine the solution to be implemented
* Proactively identify issues and drive continuous improvement across the company
* Respond to customer queries in a timely and accurate manner
REQUIREMENTS:
* Bachelor's degree in either Business or Technology related disciplines
* 5+ years of professional experience in technology-related field
* Strong decision-making ability and willingness to support rapidly changing initiatives
* Proactive and confident in working with customers
* Must understand technical issues and see the "big picture" in all engagements
* Strong technical background in software, data science or IT
* Creative thinking, able to bring new ideas to help solve client problems
* Deep understanding of data-driven business models and processes
Preferred Qualifications:
* Experience in the energy industry
* Experience with data analytics
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.