Overview
Skills
Job Details
Experience:
Experience defining and creating process documentation.
Experience in maintaining document libraries.
Experience in developing business processes.
Ability to work in a fast-paced environment.
Ability to document procedures in logical sequence.
Experience in working with both internal and external customers.
Excellent organizational skills.
Ability to collaborate with supporting resources across business units.
Required Skills:
2-year college degree or equivalent of relevant experience.
Excellent communication skills; have excellent professional oral and written skills.
Ability to build solid business relationships in an emerging environment.
Desired Skills:
Exposure to ServiceNow ticketing system a plus.
Two years technical documentation writing experience.
Demonstrated experience using graphics, pictures, charts and other visual means to convey important information to desired audience.