Senior Support Engineer

Requisition ID: R10178568

• Category: Information Technology
• Location: Cheltenham, Gloucestershire, United Kingdom
• Clearance Type: Highest Level of Government Clearance
• Telecommute: No- Teleworking not available for this position
• Travel Required: Yes, 10% of the Time
• Relocation Assistance: Relocation assistance may be available
• Positions Available: 1

Define Possible at Northrop Grumman UK

At Northrop Grumman UK, our mission is to solve the most complex challenges by shaping the technology and solutions of tomorrow. We call it Defining Possible.

This mind-set goes beyond our customer solutions; it's the foundation for your career development and the impact we have within the community. So, what's your possible?

Opportunity:

This is more than just a job; it's a mission.

As a Senior Support Engineer you play a pivotal role in maintaining the critical infrastructure and software that powers our services. You will be self-driven and organised with a passion for building elegant and stable solutions. You will have the chance to work on a variety of exciting projects with complex challenges within a unique space. You'll be at the forefront of delivering core solutions that have real world impact.

Our UK Cyber & Intelligence business combines modern software development approaches with a rich heritage and experience in the Defence and security sectors. Our customers have complex and sensitive data and information requirements requiring a mission partner who quickly understands the context, delivering and sustaining a portfolio of challenging technology projects at scale and pace, supporting them through an ambitious digital transformation programme.

"My purpose; to lead a team of engineers with the brightest minds, to push the boundaries and define possible together." Rishi Badiani, Engineering Authority at Northrop Grumman UK.

Responsibilities:

• Perform hands-on maintenance to ensure critical systems remain operational
• Monitoring systems to ensure maximum availability
• Support the wider development team in working through critical issues remediate them
• Identifying technical risks/opportunities and proactively developing plans to mitigate and realise them
• Maintain accurate documentation including a record of issues and faults along with solutions
• Implementing DevOps and/or SRE best practices as required on relevant systems

Benefits:

We can offer you a range of flexible working options to suit you, including optional compressed working schedule with every other Friday off. Our benefits including private health care, career development opportunities and performance bonuses. For a comprehensive list of benefits, speak to our recruitment team.

We are looking for:

• Hands on experience of supporting and debugging of complex live operational systems including monitoring of logs through tools suck as Splunk / ELK stack
• Ability to pro-actively manage own tasking and react to higher priority tasks
• Experience of Linux server administration
• Experience in technologies such as Apache NiFi, MinIO/ AWS S3
• Experience managing and patching Java and Python applications
• Experience with containerisation technologies such as Docker / Podman and deployment technologies such Kubernetes / OpenShift

Security clearance:

You must already hold highest level of UK government clearance.

Our requirement team is on hand to answer any questions and we will guide you through the process: .

Why join us?

• A mission to believe in - Every day we contribute to building a more secure and connected world, expanding our reach from land, sea, and air to space and cyberspace. From engineering data and intelligence solutions, to developing maritime navigation and control systems and innovating command and control systems for the UK and NATO, what we do together matters.
• A place to belong and thrive - Every voice matters at our table meaning you can bring your authentic self to work. From our Employee Resource Groups backed by thousands of employees, to sponsoring Cheltenham Pride and our partnerships with Association For Black and Minority Ethnic Engineers, Forces Transition Group, Mind, and Women in Defence - we are passionate about growing and supporting our inclusive community where everyone can belong.
• Your career, your way - Shape your career journey with diverse roles, mentorship, and development opportunities that fuel your curiosity, channel your expertise and nurture your passion. Looking for flexibility? Balance your professional career with your personal life, health and wellbeing benefits, discount schemes, pension benefits and investment in your future development. Speak to our team to find the balance that's right for you.

Ready to apply?

Yes - Submit your application online. Your application will be reviewed by our team and we will be in touch.

Possibly, I'd like to find out more about this role - Reach out to our team for more information and support: .

No, I don't think this role is right for me - Our extensive UK growth means we have exciting, new opportunities opening all the time. Speak to our team to discuss your career goals.

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Northrop Grumman is committed to hiring and retaining a diverse workforce, and encourages individuals from all backgrounds and all abilities to apply and consider becoming a part of our diverse and inclusive workforce.