Senior User Experience Designer *Remote. Most states eligible*

Job Description

Senior User Experience Designer *Remote. Most states eligible*

Join our innovative Analytics Center of Excellence (ACOE) as a Senior UX Designer. In this role, you'll craft user-centered experiences to drive data informed decision making in a complex healthcare setting. Exceptional communication and presentation skills are key, enabling you to translate UX insights into compelling stories that influence decisions and align stakeholders. As a proactive self-starter, you'll demonstrate flexibility and cross-functional capabilities, conducting workshops and applying rapid mixed-method research techniques. Collaborate with data visualization designers and use insights to shape data strategies. You'll help mature and evangelize UX best practices within the organization while delivering measurable solutions that meet diverse stakeholder needs.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required qualifications:

• Bachelor's Degree in Human-Centered Design, Psychology, Human Behavior, Analytics, or related field of study.
• 6 years Progressively increasing responsibility in customer relationship management or customer-facing engagement and communication.
• 3 years Qualitative and quantitative data analysis and insight synthesis and reporting.

Preferred qualifications:

• Demonstrated proficiency in mixed-methods research, utilizing quantitative and qualitative findings to drive design decisions.
• Skilled in task analysis and user flow mapping to enhance user experience, and able to distill complex data into clear, actionable insights for data visualization partners and stakeholders.
• Ability to define and track business-oriented metrics that establish and prove the success of UX projects, ensuring alignment with organizational goals and demonstrating value.
• In-depth understanding of healthcare systems, patient outcomes, and digital health trends, with experience in using data-driven strategies to improve healthcare delivery and patient engagement.
• Proven ability to lead workshops and multidisciplinary teams through complex design projects, fostering collaboration, UX maturity, and skill development.
• Strong storytelling and presentation skills, capable of visualizing recommendations to influence decision-making and ensure alignment of UX strategies with organizational goals.
• Highly adaptable to new technologies and evolving project demands, with strong problem-solving skills to tackle complex design challenges.
• Capable of managing multiple projects independently, efficiently delivering impactful UX solutions while balancing priorities.

Salary Range by Location:

• AK: Anchorage: Min:$59.73, Max: $96.15
• AK: Kodiak, Seward, Valdez: Min:$62.26, Max: $100.22
• California: Humboldt: Min:$62.26, Max: $100.22
• California: All Northern California - Except Humboldt: Min:$69.86, Max: $112.44
• California: All Southern California - Except Bakersfield: Min:$62.26, Max: $100.22
• California: Bakersfield: Min:$59.73, Max: $96.15
• Idaho: Min:$53.15, Max: $85.55
• Montana: Except Great Falls: Min:$48.09, Max: $77.41
• Montana: Great Falls: Min:$45.56 Max: $73.33
• New Mexico: Min:$48.09, Max: $77.41
• Nevada: Min:$62.26, Max: $100.22
• Oregon: Non-Portland Service Area: Min:$55.68, Max: $89.63
• Oregon: Portland Service Area: Min:$59.73, Max: $96.15
• Texas: Min:$45.56 Max: $73.33
• Washington: Western - Except Tukwila: Min:$62.26, Max: $100.22
• Washington: Southwest - Olympia, Centralia & Below: Min: $59.73, Max: $96.15
• Washington: Tukwila: Min: Min:$62.26, Max: $100.22
• Washington: Eastern: Min: $53.15, Max: $85.55
• Washington: Southeastern: Min: $55.68, Max: $89.63

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Us

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.