Network Engineer

About DMI

DMI is a leading global provider of digital services working at the intersection of public and private sectors. With broad capabilities across IT managed services, cybersecurity, cloud migration and application development, DMI provides on-site and remote support to clients within governments, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors. DMI has grown to over 2,100+ employees globally and has been continually recognized as a Top Workplace in both regional and national categories.

About the Opportunity

The Network Engineer role requires extensive hands-on Cisco and Juniper hardware experience and supporting larger environments. All Network Engineers are responsible for supporting for the FDIC network infrastructure in a manner that provides a reliable, secure, and scalable environment that align to the operational requirements of our customer. All Network Team members periodically work after hours to support systems outage and critical infrastructure upgrades. This position may also require an on-site presence one, or more, days per week.

Duties and Responsibilities: Network Engineer - Essential Job Functions

• Provide higher-level hardware and software support for Cisco, Juniper, Aruba, and NetScaler network devices
• Continuously deliver clear, concise, timely communication to our customers to ensure confidence in our team.
• Provide timely and effective support and escalation for network systems.
• Troubleshoot and resolve issues impacting network systems, within the agreed MTTR objectives.
• Contribute to the resolution efforts, during High or Critical Incidents and participate in root cause analysis process.
• Work closely with development and operational teams, on a global basis, to ensure rapid service restoration.
• Follow process and procedure standards to improve service availability and overall efficiency of systems.
• Recommends technical solutions, architecture designs, and implementation methodologies that scale.
• Monitor hardware patch levels (performance and vulnerabilities) and create tickets for required work activities.
• Support, protect and help maintain the network and security systems, on a 24 x 7 basis, as assigned.
• Continually develop expertise on emerging technologies and implementation strategies for infrastructure systems.
• Improve future resolution of incidents by identifying the need for new and improving existing knowledge articles.
• Participates in network documentation of all environments, including IPAM, DNS, WAN, LAN, WLAN, and other areas.
• Adhere to all applicable legal and compliance requirements, policies and procedures, and standard operating practices.
• Demonstrated experience with BGP, OSPF, STP, TCP/IP, DNS and DHCP, along with Azure VNET's, Routing and Firewalling
• Effective time management and organizational skills and ability to translate technical issues for business users
• Work independently as well as in a team environment with effective interpersonal communication skills
• Respects and values diversity, functions as a team member, and is able to work on initiatives with minimal supervision.
• Thrives in a fast-paced environment and looks for ways to do things more effectively (Current Mode vs Future Mode)
• Additional responsibilities may be added by Manager, Director, or Human Resources

Qualifications

Education and Experience:

• BS Degree in Computer Science or Engineering, or equivalent work experience (required)
• 7+ years of relevant technical Network Engineering or Security Engineering/Network Engineering experience (required)
• Certifications: Desire two, or more, of the following: CCNP, CCDP, CCIE, CCSP, CISSP, ITIL, or other related certs (required)

Required Skills:

• Extensive experience in Data Center environments (Arista, Aruba, Cisco, Juniper, etc.)
• Extensive experience supporting WAN Routers and Layer 2/Layer 3 LAN switches (Arista, Aruba, Cisco, Juniper, etc.)
• Some experience with Wireless Access Points (Arista, Aruba, Cisco, etc.)
• Some experience with Firewall systems (Checkpoint, Cisco, Juniper, Palo Alto, etc.)
• Some experience with Load-Balancing appliances (Cisco, NetScaler, F5, etc.)
• Extensive experience with monitoring, reporting and ticketing tools (Solarwinds, OpsView, PRTG, SNOW-ITOM, etc.)
• Extensive experience with Layer 1, Layer 2, and Layer 3 troubleshooting of WAN circuits and Layer 2/Layer 3 LAN networks

Physical Requirement(s): No Physical requirement is needed for this position.



Min. Citizenship Status Required: ship Required

Location: Arlington, VA

Working at DMI

DMI is a diverse, prosperous and rewarding place to work. Being part of the DMI family means we care about your wellbeing. As such, we offer a variety of perks and benefits that help met various interests and needs, while still having the opportunity to work directly with a number of our award winning, Fortune 1000 clients. The following categories make up your DMI wellbeing:

• Community - Blood drives, volunteering opportunities, Holiday parties, summer picnics, Tech Chef, Octoberfest just to name a few ways DMI comes together as a community
• Convenience/Concierge - Virtual visits through health insurance, pet insurance, commuter benefits, discount tickets for movies, travel and many other items to provide convenience
• Development - Annual Performance management, continuing education and tuition assistance, internal job opportunities along with career enrichment and advancement to help each employee with their professional and personal development
• Financial - Generous 401k match for both pre-tax and post-tax (ROTH) contributions along with financial wellness education, EAP, Life Insurance and Disability help provide financial stability for each DMI employee
• Recognition - Great achievements do not go unnoticed by DMI through Annual Awards ceremony, service anniversaries, peer-to-peer acknowledgement through Give-A-Wow, employee referral bonuses.
• Wellness - Healthcare benefits, Wellness programs, Flu Shots, Biometric screenings, on-site lactation rooms provide employees with several wellness options
  

Employees are valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

The company does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans, and to treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. DMI is an Equal Opportunity Employer Minority/Female/Veterans/Disability.

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