Data Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Data Analyst for a Contract assignment with one of our premier SaaS clients in San Jose, CA.

Responsibilities :

• Drive analytics for Document Cloud for international business (e.g. Asia, Europe, etc.) to unlock growth and monetization opportunities and hypothesis tests (A/B testings) through analyzing results and communicating insights and recommendations.
• Partner with cross-functional/cross-regional team including growth managers, product manager, GTM, finance, and engineerings to understand monetization opportunities, product/customer behavior and features, and use insights generated to make recommendations to improve customer experience and drive monetization.
• Be a specialist of stitching and calibrating sparse and noisy data across various data sources.
• Support regular ad-hoc data and analysis needs to better understand customer behavior, end-to-end customer journey, and monetization path.
• Define metrics/reporting frameworks and design and implement reporting dashboards and track Key Performance Indicators and provide useful insights

Required Skills :

• BA/BS degree is required plus 5-7 years experience
• Expertise in statistical analysis, hypothesis testing, and A/B test analytics.
• Expertise in working with large data sets using SQL
• Strong analytical and quantitative problem-solving ability.
• Ability to synthesize large scale data sets to generate a clear story and impactful insights to senior/cross-functional stakeholders
• Excellent oral and written communication skills
• Ability to work with stakeholders across different timezone
• Hands-On coding experience with at least one programming language (Python/R)
• Hands-on experience working with Cloud Platform e.g. Databricks. Ability to build and run data pipelines in Cloud.
• Experience in developing sophisticated reports/dashboards using Tableau & Power BI.
• Good attention to detail and ability to stitch and QA multiple data sources.
• Adobe Analytics or Customer Journey Analytics experience is a plus.
• SaaS background required.
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.