Product Manager

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Qualifications

3-5 years of digital product management (website/mobile)

3-5 years of combined business, agency, and/or digital experience

Experience with marketing, brand strategy, technology, and/or digital strategy

Effectively provide overall leadership across multiple teams, while working collaboratively to delivery with quality on time

Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative

Experience with technical, user, and business issues in a fast-paced digital organization

Experience working with tools, systems and processes that support go-to-market delivery and triage of content, data configuration, and service integration

Advanced experience working with complex content management or similar systems for building and maintaining websites and mobile apps (including daily updates to copy, media, building out new pages, and troubleshooting)

Outstanding verbal and written communication and project leadership skills, including an ability to communicate and influence at an executive level

Possesses analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and develop project cases

Proven ability to collaborate with and achieve results through others, plus the ability to build strong and balanced relationships, and the capability to interact within all levels of the organization

Comfortable working with bi-coastal and international teams

Experience with Agile software development methodology, including JIRA/Confluence

Preferred experience with iOS/Android release process

Job Description:

This position works closely with teams across Marketing, Sales, and Operations and Technology & Digital teams. The ideal candidate will understand consumer-facing websites, mobile and Digital marketing.

Champion the digital experience and working diligently to build an outstanding experience.

Responsible for understanding and executing the digital product strategy for digital product experience.

Translates the digital strategy into clearly prioritized user stories, business requirements and other product documentation including acceptance criteria and test cases

Leads and maintains feature development and backlog, attending daily scrums to help drive priority decisions and remove roadblocks

Ensures appropriate delivery of product requirements across the development lifecycle, including partnering with design and technology teams to ensure the visual design, content strategy, copywriting and development align to the strategic vision

Contributes to developing the go to market strategy for the digital experience

Develops presentations to share and build advocacy for the digital strategy with Executive audiences and partners across the organization

Supports the ongoing experience by monitoring product performance, supporting A/B tests and recommending opportunities to enhance the Products Digital Platforms, including mobile apps and websites.

Support with delivery and ongoing maintenance, which may include product build, content configuration and on call collaboration to ensure successful uptime of the digital experience as needed

Relationship Management cultivates relationships and leads partner expectations, scope, budget discussions and project communications, while providing partners with a consistent point of contact and accountability for their digital business needs

Responsible for the timely, on-budget, on-strategy delivery of marketing- and operations-related projects, while raising unresolved business, strategy, scope, and budget issues as appropriate to leadership team

Ensures appropriate review and sign-off of key results with partners.