Accounts Receivable Specialist - Remote

Title: Accounts Receivable Specialist - Remote

Mandatory skills:

Accounts Receivable,
Microsoft office suite,
data entry, Excel, Access
Medicare Part D beneficial,
Excel, Word, PowerPoint, Outlook,
financial services, billing, insurance, coding,
document customer accounts, outbound calls, account balances

Description:

The AR Representative is charged with maximizing cash flow by making outbound calls on patient accounts.

Position Summary:
Serve as customer support for long term care residents, responsible parties and facilities.
Collect information and verify account specific billing, insurance and coding.
Update and document customer accounts designated in work campaign.
Verify accuracy of existing account standing and progress accounts accordingly.
Conduct outbound calls to reconcile account issues and outstanding account balances.
Ensure compliance through strict adherence to federal and state laws, as well as company policy.
Payment processing and post follow-up.
Participate in corporate campaign strategies to further leadership led initiatives.

Duties:
As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or concerns. This is a phone based role.

Experience:
A minimum of 2 years related work experience required
Strong verbal and written communication skills required
Strong data entry (Excel/Access) and typing skills required
Must have an understanding of Accounts Receivable
Must be able to work independently as well as the able to work as part of a team
Knowledge of Medicare Part D beneficial, but not required

Minimum of 2 years in a work environment.
Strong verbal and written communication skills required.
Good data entry (Excel/Access) and typing skills required.
Strong PC skills and the ability to navigate Microsoft office suite as well as the Internet.

REQUIRED:
Please test candidates on basic computer knowledge (i.e. internet terms, and navigation)
Basic Excel - using
Basic Word - using
Basic PowerPoint (read only) can they open the presentation
Basic Outlook - using
Data entry (alphanumeric) test needed

Education:
Verifiable High School Diploma or GED is required. Bachelors degree in finance, accounting or business is preferred.

Notes:
M-F 10:00-6:30PM EST
Safety Sensitive Role
This is fully Remote

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008