Overview
On Site
USD 43.00 - 50.00 per hour
Contract - W2
Contract - Independent
Skills
Interviewing
NOC
Incident management
Communication
Supervision
Technical communication
Reporting
System testing
Test scripts
Network engineering
Cisco
Meraki
Amazon Web Services
Microsoft Azure
Active Directory
DNS
Dragon NaturallySpeaking
DHCP
Malware analysis
Qualys
Management
KPI
Event management
Network monitoring
Network
Cloud computing
Servers
Mobile applications
Computer networking
Storage
Finance
Accounting
Marketing
Legal
Customer support
Online training
Artificial intelligence
Insurance
.NET
Job Details
Description
We are working with a client in Austin that is actively interviewing candidates for a NOC Lead role. Details are below.
POSITION: NOC LEAD
LOCATION: AUSTIN, HYBRID
SALARY: 85-95K
Responsibilities:
Requirements
DETAILS
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are working with a client in Austin that is actively interviewing candidates for a NOC Lead role. Details are below.
POSITION: NOC LEAD
LOCATION: AUSTIN, HYBRID
SALARY: 85-95K
Responsibilities:
- Handling incident management, communication (written and verbal), and troubleshooting with limited direct supervision
- Provide technical and non-technical communication to internal customers and 3rd parties of issues, remediation, and resolution status
- Analyze metrics and report performance trends to assist technical personnel to predict future issues or outages
- Perform basic systems testing and operational tasks (installation of patches, network connectivity testing, script execution)
- Act as Liaison between System and Network Engineering
Requirements
DETAILS
- Working knowledge: Cisco Meraki, MS365 suite, SharePoint, Logic Monitor or comparable tool, AWS, Azure, Active Directory, DNS, DHCP
- Monitoring of endpoints for malware and security breaches, leveraging both CrowdStrike Falcon and Qualys.
- Provide management with regular metric and KPI reports on tickets, equipment, licenses, and vulnerabilities.
- Experience with Event management and network monitoring tools
- Monitor events and alerts, triage/analyze and resolve or escalate as appropriate
- Using all monitoring tools to monitor the availability and performance of critical applications, systems, and networks
- Utilize network/system/application monitoring tools to monitor a wide variety of systems that include physical/virtual/cloud servers, public facing web/mobile apps, networking, and storage
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.