Desktop Support in St Petersburg, Florida

    • Desktop & Depot Support
  • Saint Petersburg, FL
  • Posted 8 days ago | Updated 1 hour ago

Overview

On Site
Hybrid
$17 - $25
Full Time

Skills

Service operations
Break/Fix
IMAC
Recovery
Printer support
Customer support
Operations
Customer satisfaction
Remote Support
Training
Disk imaging
Change management
Incident management
ServiceNow
Bomgar
Dell
Inventory control
DoD
Security clearance
Government contracts
Writing
Teamwork
Problem solving
Training and development
Cloud computing
Managed services
Partnership
IT service management
Amazon Web Services
IBM
Microsoft
Professional development

Job Details

Job Description

Job Description
Description:

Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match!


Opportunity:

Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in St Petersburg, Florida. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Qualifications:

  • Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires
  • Knowledge of PC Imaging
  • Experience with change management and incident management
  • Experience with using tools such as: ServiceNow, Bomgar, LapLink and Secure Disk Wipe

Preferred Qualifications:

  • Certified Dell Technician
  • Expertise in Inventory Control
  • Active DoD Secret Clearance
Requirements:
  • Must be within driving distance of St Petersburg, Florida and willing to work onsite
  • Please note that pursuant to a government contract, this specific position requires U.S. citizenship status

What is Important to Us:

  • You are an excellent communicator in writing and speaking.
  • You have the ability to work independently but also value teamwork.
  • Your problem-solving skills are excellent.
  • You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career.
  • You seek a community of virtue-centered co-workers and clients.

What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth.


More About VSO: VSO is a hybrid cloud and managed services consulting firm. Much of VSO s success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at https://vso-inc.com/careers

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.