Overview
On Site
USD 130,355.00 - 221,603.00 per year
Full Time
Skills
Microsoft Windows
Linux
Operating Systems
RAID
Storage
Media
Continuous Delivery
Internet
Computer Networking
Server Hardware
Law Enforcement
SQL
UMTS
Communication
GSM
CDMA
ISDN
PRI
Multiplexer
Banking
VoIP
PASS
As-is Process
Programmable Logic Controller
Aerospace
Adobe AIR
Electronics
Customer Support
Intelligence Analysis
Systems Engineering
System Integration
Military
Management
Satellite
LAN
System Administration
Database Administration
System Documentation
Supervision
Technical Support
Training
T1
Routing
Network
Telephony
Help Desk
Information Technology
Computer Science
Telecommunications
Cisco
Job Details
Job Description
Must have eight or more years of work experience which requires knowledge and experience using Windows and Linux operating systems, plus knowledge and experience using Storage Area Networks (SAN), Redundant Array of Independent Disks (RAID), storage media, including CD/DVDs and Magneto Optical Disks, Internet Protocol (IP) Networking, and performing server hardware maintenance. Must also have at least two or more years of recent experience specifically supporting law enforcement digital collection systems. Experience using SQL for generation of system reports is necessary. Knowledge and understanding of telecommunication standards and protocols (e.g., Universal Mobile Telecommunications System (UMTS), Global System for Mobile communication (GSM), Code Division Multiple Access (CDMA), T1, ISDN-PRI, etc.) is required to support a digital collection systems. An understanding of multiple telecommunications technologies is required, to include Multiplexers, Digital Cross Connect Solutions, Channel Banks, and VoIP. Knowledge and experience using audio filtering and processing techniques such as low-pass, high-pass, and notch and adaptive filters is necessary, as is an understanding of signal levels, signal to noise ratios, detection time, and hold time. A good understanding and experience in telephony signaling techniques and protocols is essential. Must have excellent technical and communications skills, both oral and written. Good interpersonal skills are essential to relate with collection system users, including technical agents, case agents, telecommunication specialists, system analysts, supervisory linguists, and linguists who have differing levels of technical skills.
Required Skills and Education
Perform system installation, set-up, administration, maintenance, and user support to customer supplied collection systems to support the intelligence and investigative. This includes logging, tracking, and monitoring of the health of CMP, the collection systems installed therein, local and remote workstations, respective satellite site equipment, and their LAN/WANs. Interface collection systems to required external systems, services, and inputs to collect unprocessed evidence and intelligence data that will be used for further analysis in support of lawful investigations. Perform the following activities in support digital collection systems:
a. Provide system administration and database administration of all aspects of the collection systems, to include creating accounts, changing passwords, and setting user preferences;
b. Maintain customer-specific collection systems. Perform periodic maintenance, monitor for problems, and resolve system and user issues;
c. Develop or update system documentation, with government supervision, guidance, and approvals;
d. Provide user support and training on customer-specific systems and architectures;
e. Support systems within a regional model where regions often span multiple states;
f. Develop custom reports;
g. Provide liaison with telecommunications service providers to engineer, implement, and troubleshoot telephony input lines;
h. Examine telephony signaling, in standards such as: J-Std-25, T1.678, GISH and iDEN, to identify and resolve intercept failures and assist investigative personnel;
i. Implement and configure audio filtering technology for microphone audio inputs to collection systems;
j. Act as a conduit between specialized system engineers, vendors, telecommunications service providers, and local office investigative personnel to identify and implement appropriate technologies which will most effectively support an identified investigative need;
k. Assist with cell site and geo-location analysis, correlating disparate data from multiple systems;
l. Assist technical personnel and field office personnel with technology assessments and planning and implementation phases for complex intercept solutions;
m. Recommend, engineer, and implement new technologies frequently involving the routing, conversion, and transmission of digitized audio;
n. Responsible for any new peripheral or computer systems attached to the systems network;
o. Assist in installation of new telephone (or telephony) equipment; and
p. Solve user problems that are beyond helpdesk capabilities.
Bachelor's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with a minimum of eight years of work experience; or Master's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with six or more years of work experience. Cisco Professional certifications are preferred.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Preferred Skills and Education
Perform system installation, set-up, administration, maintenance, and user support to customer supplied collection systems to support the intelligence and investigative. This includes logging, tracking, and monitoring of the health of CMP, the collection systems installed therein, local and remote workstations, respective satellite site equipment, and their LAN/WANs. Interface collection systems to required external systems, services, and inputs to collect unprocessed evidence and intelligence data that will be used for further analysis in support of lawful investigations. Perform the following activities in support digital collection systems:
a. Provide system administration and database administration of all aspects of the collection systems, to include creating accounts, changing passwords, and setting user preferences;
b. Maintain customer-specific collection systems. Perform periodic maintenance, monitor for problems, and resolve system and user issues;
c. Develop or update system documentation, with government supervision, guidance, and approvals;
d. Provide user support and training on customer-specific systems and architectures;
e. Support systems within a regional model where regions often span multiple states;
f. Develop custom reports;
g. Provide liaison with telecommunications service providers to engineer, implement, and troubleshoot telephony input lines;
h. Examine telephony signaling, in standards such as: J-Std-25, T1.678, GISH and iDEN, to identify and resolve intercept failures and assist investigative personnel;
i. Implement and configure audio filtering technology for microphone audio inputs to collection systems;
j. Act as a conduit between specialized system engineers, vendors, telecommunications service providers, and local office investigative personnel to identify and implement appropriate technologies which will most effectively support an identified investigative need;
k. Assist with cell site and geo-location analysis, correlating disparate data from multiple systems;
l. Assist technical personnel and field office personnel with technology assessments and planning and implementation phases for complex intercept solutions;
m. Recommend, engineer, and implement new technologies frequently involving the routing, conversion, and transmission of digitized audio;
n. Responsible for any new peripheral or computer systems attached to the systems network;
o. Assist in installation of new telephone (or telephony) equipment; and
p. Solve user problems that are beyond helpdesk capabilities.
Bachelor's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with a minimum of eight years of work experience; or Master's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with six or more years of work experience. Cisco Professional certifications are preferred.
Must have eight or more years of work experience which requires knowledge and experience using Windows and Linux operating systems, plus knowledge and experience using Storage Area Networks (SAN), Redundant Array of Independent Disks (RAID), storage media, including CD/DVDs and Magneto Optical Disks, Internet Protocol (IP) Networking, and performing server hardware maintenance. Must also have at least two or more years of recent experience specifically supporting law enforcement digital collection systems. Experience using SQL for generation of system reports is necessary. Knowledge and understanding of telecommunication standards and protocols (e.g., Universal Mobile Telecommunications System (UMTS), Global System for Mobile communication (GSM), Code Division Multiple Access (CDMA), T1, ISDN-PRI, etc.) is required to support a digital collection systems. An understanding of multiple telecommunications technologies is required, to include Multiplexers, Digital Cross Connect Solutions, Channel Banks, and VoIP. Knowledge and experience using audio filtering and processing techniques such as low-pass, high-pass, and notch and adaptive filters is necessary, as is an understanding of signal levels, signal to noise ratios, detection time, and hold time. A good understanding and experience in telephony signaling techniques and protocols is essential. Must have excellent technical and communications skills, both oral and written. Good interpersonal skills are essential to relate with collection system users, including technical agents, case agents, telecommunication specialists, system analysts, supervisory linguists, and linguists who have differing levels of technical skills.
Required Skills and Education
Perform system installation, set-up, administration, maintenance, and user support to customer supplied collection systems to support the intelligence and investigative. This includes logging, tracking, and monitoring of the health of CMP, the collection systems installed therein, local and remote workstations, respective satellite site equipment, and their LAN/WANs. Interface collection systems to required external systems, services, and inputs to collect unprocessed evidence and intelligence data that will be used for further analysis in support of lawful investigations. Perform the following activities in support digital collection systems:
a. Provide system administration and database administration of all aspects of the collection systems, to include creating accounts, changing passwords, and setting user preferences;
b. Maintain customer-specific collection systems. Perform periodic maintenance, monitor for problems, and resolve system and user issues;
c. Develop or update system documentation, with government supervision, guidance, and approvals;
d. Provide user support and training on customer-specific systems and architectures;
e. Support systems within a regional model where regions often span multiple states;
f. Develop custom reports;
g. Provide liaison with telecommunications service providers to engineer, implement, and troubleshoot telephony input lines;
h. Examine telephony signaling, in standards such as: J-Std-25, T1.678, GISH and iDEN, to identify and resolve intercept failures and assist investigative personnel;
i. Implement and configure audio filtering technology for microphone audio inputs to collection systems;
j. Act as a conduit between specialized system engineers, vendors, telecommunications service providers, and local office investigative personnel to identify and implement appropriate technologies which will most effectively support an identified investigative need;
k. Assist with cell site and geo-location analysis, correlating disparate data from multiple systems;
l. Assist technical personnel and field office personnel with technology assessments and planning and implementation phases for complex intercept solutions;
m. Recommend, engineer, and implement new technologies frequently involving the routing, conversion, and transmission of digitized audio;
n. Responsible for any new peripheral or computer systems attached to the systems network;
o. Assist in installation of new telephone (or telephony) equipment; and
p. Solve user problems that are beyond helpdesk capabilities.
Bachelor's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with a minimum of eight years of work experience; or Master's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with six or more years of work experience. Cisco Professional certifications are preferred.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Preferred Skills and Education
Perform system installation, set-up, administration, maintenance, and user support to customer supplied collection systems to support the intelligence and investigative. This includes logging, tracking, and monitoring of the health of CMP, the collection systems installed therein, local and remote workstations, respective satellite site equipment, and their LAN/WANs. Interface collection systems to required external systems, services, and inputs to collect unprocessed evidence and intelligence data that will be used for further analysis in support of lawful investigations. Perform the following activities in support digital collection systems:
a. Provide system administration and database administration of all aspects of the collection systems, to include creating accounts, changing passwords, and setting user preferences;
b. Maintain customer-specific collection systems. Perform periodic maintenance, monitor for problems, and resolve system and user issues;
c. Develop or update system documentation, with government supervision, guidance, and approvals;
d. Provide user support and training on customer-specific systems and architectures;
e. Support systems within a regional model where regions often span multiple states;
f. Develop custom reports;
g. Provide liaison with telecommunications service providers to engineer, implement, and troubleshoot telephony input lines;
h. Examine telephony signaling, in standards such as: J-Std-25, T1.678, GISH and iDEN, to identify and resolve intercept failures and assist investigative personnel;
i. Implement and configure audio filtering technology for microphone audio inputs to collection systems;
j. Act as a conduit between specialized system engineers, vendors, telecommunications service providers, and local office investigative personnel to identify and implement appropriate technologies which will most effectively support an identified investigative need;
k. Assist with cell site and geo-location analysis, correlating disparate data from multiple systems;
l. Assist technical personnel and field office personnel with technology assessments and planning and implementation phases for complex intercept solutions;
m. Recommend, engineer, and implement new technologies frequently involving the routing, conversion, and transmission of digitized audio;
n. Responsible for any new peripheral or computer systems attached to the systems network;
o. Assist in installation of new telephone (or telephony) equipment; and
p. Solve user problems that are beyond helpdesk capabilities.
Bachelor's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with a minimum of eight years of work experience; or Master's degree in Information Technology Discipline, Computer Science, Telecommunications, Engineering, or related field with six or more years of work experience. Cisco Professional certifications are preferred.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.