Operations Manager (Financial Services)

ALTA IT Services is a wholly owned subsidiary of System One, a leading provider of specialized workforce solutions and integrated services. ALTA is an established leader in IT Staffing and Services, for both government and commercial enterprises across the United States, specializing in Program & Project Management, Application Development, Cybersecurity, Data & Advanced Analytics, and Agile Transformation Services.

Operations Manager (financial services and accounting)
Hybrid in Vienna, VA

Contract

Description
To advise senior leadership and lead ongoing operational strategy that supports and aligns with corporate and departmental strategic goals. To assist with developing action plans for operational improvement, managing resources, projects, leaders, team members, and worldwide operations to achieve organizational, strategic, financial, and member service goals and objectives. Ensures effective management of projects from inception through implementation. Develops organizational capability and inspires team to achieve business goals through confidence in leadership and teamwork.

Responsibilities
Develop operational strategic plan; identify and address areas of significant risk and evaluates overall effectiveness of operations
Lead operational/business analysis to include utilizing KPIs to identify areas of improvement developing action plans for operational improvement
Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
Conduct analyses of reports relating to sales, volume, and monthly operational and capital expense budgets; prepares reports to communicate to senior management
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
Provide strategic analysis, recommendations and help influence key decisions by senior department leadership regarding technology and financial market trends, and competitive analysis regarding identification of the department's strengths, weaknesses, opportunities, and threats Leads the largest/most complex multidisciplinary projects & initiatives of significant business risk & impact
Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units
Build and maintain relationships with team members, management, key stakeholders and/or external contacts(vendors, etc.)
Work on complex issues requiring in-depth knowledge of organizational objectives and competing priorities
Lead project teams; assures quality, consistent application and performance; meets schedules and/or resolves highly technical and complex problems
Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
Identifies and communicates key responsibilities and practices, evaluates results, and provides leadership through coaching, counseling, and guidance for ongoing and future developmental needs of the team
Apply broad functional knowledge and seasoned expertise to improve the overall operational and developmental performance of the team; assists with recruiting and on-boarding efforts
Serve as subject matter expert regarding business functions, systems, policies and/or procedures
Stay abreast of and ensure compliance with applicable laws, regulations and guidelines
Oversee the preparation and execution of department/division AFP
Manage merit pay in accordance with specified objectives and guidelines

Qualifications
Advanced knowledge of banking/financial industry standards and practices
Experience assimilating technical, complex financial and economic data
Extensive experience demonstrating the ability to persuasively, clearly, and diplomatically communicate, both verbally and in writing, to all levels of management and to external entities
Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
Advanced knowledge of change management principles and practices
Desired - Experience with credit union financials and/or NCUA regulations
Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
Advanced skill exercising initiative and using good judgment to make sound decisions
Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Expert organizational, planning and time management skills
Effective skill in building strategic and execution-focused plans and alliances with partner leadership
Expert analytical/quantitative, reconciliation and deductive reasoning skills
Bachelor's degree in Business Administration, Finance, a related field, or the equivalent combination of education, training, and experience
Desired - MBA or graduate degree in Auditing, Finance, or related field

System One, and its divisions and subsidiaries including Joul, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.