Help Desk Manager Jobs

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Help Desk Manager (On-site from Day One)

Kyra Solutions

Ocoee, Florida, USA

Full-time

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte

Help Desk Manager

Robert Half

Sioux Falls, South Dakota, USA

Full-time

Description We are recruiting for the role of a Help Desk Manager in Sioux Falls, South Dakota. In this crucial position, you will be managing the daily operations of our help desk team that handles T1/2 incidents, ensuring customer issues are resolved in a timely and effective manner. You will also play an instrumental role in optimizing our support processes, leading a team of support technicians, and maintaining a high level of customer satisfaction. Please apply now, call , or for immediate

Help Desk Manager

Robert Half

Wichita, Kansas, USA

Full-time

Description Job Description: Help Desk Manager Location: Wichita, Kansas (onsite) Company Overview: We are a leading provider of technology solutions for convenience stores (C-stores) and retail businesses, dedicated to enhancing operational efficiency and customer experience. Our company specializes in POS systems and support services tailored to meet the unique needs of our clients. Position Summary: We are seeking an experienced Help Desk Manager to oversee and optimize our technical sup

Help Desk Manager (Sunrise)

Ledgent Technology

Coral Springs, Florida, USA

Contract

Ledgent Technology is seeking a Help Desk Manager on behalf of our client in the healthcare industry. Our client is a leading company dedicated to enhancing health outcomes through innovative technology and superior care. This role is based in Sunrise, Florida, and offers a dynamic work environment where technology meets healthcare. Job Description: We are looking for a Help Desk Manager to oversee our IT help desk team. This role involves managing all operations within a Zendesk environment to

Help Desk Manager

Robert Half

Baton Rouge, Louisiana, USA

Full-time

Description We are offering an exciting opportunity for a Service Desk Manager in Baton Rouge, LA. This role involves the oversight of both on-site and remote team members, with a focus on server and networking support in an enterprise environment. The successful candidate will be adept at using a range of software and systems, including Cloud Technologies, CRM, Database, EO/IR systems, Epic Software, and ServiceNow Platform. Responsibilities: Oversee the implementation of Electronic Medical Re

Help Desk Manager

VC5 Consulting

Chicago, Illinois, USA

Full-time

Positon: Help Desk Manager Position Overview: We are seeking a Help Desk/Service Desk Manager to lead a team of 4 Service Desk agents and oversee remote support operations for offices in Los Angeles, San Francisco, Dallas, Washington D.C., and New York. Key responsibilities include managing IT systems such as SCCM, SolarWinds Service Desk, Office 365, and Active Directory. Key Responsibilities: Team Leadership: Provide guidance and mentorship to the Service Desk team to ensure exceptional custom

Help Desk Manager

Sunrise Systems, Inc.

Trenton, New Jersey, USA

Contract

Job Title: Help Desk Manager Location: Trenton, NJ Duration: 03 months on W2 with possibility of extension. Job Description: Client IT needs to distribute End of Life (EOL) equipment that was delayed due to the Covid pandemic. Laptops & peripherals must be deployed to align with EOL policies. We require two additional staff members for inventory management and distribution. Note: This role requires the resource to be onsite 5 days / week. Hours are Monday through Friday from 8 am to 4:30 pm, w

Helpdesk Manager

Data Processing Resources

Yonkers, New York, USA

Full-time

HELPDESK MANAGER SUMMARY: Performs work installing, troubleshooting, servicing, and upgrading network and computer software and hardware, and provides support to staff. RESPONSIBILITIES: Manage and evaluate the data from the ticketing systemManage level 1/2 ticket requests in the IT ticket system (Fresh Service)Manage unassigned tickets and workflowMonitor IT requests and use trends to improve serviceSupport all hardware, including installation, troubleshooting, upgrading, and servicing of compu

Help Desk Operations Manager

GovCIO

Fort Knox, Kentucky, USA

Full-time

Overview GovCIO is currently hiring for a Help Desk Operations Manager. This position will be located in Fort Knox and will be an on site position. Responsibilities The ideal candidate should be experienced in all phases of software systems and application development: Ensures optimal application functionality by configuring systems and applications. Prioritizes customer queries and escalating serious technical issues to developers. Documents error reports, monitoring performance metrics, a

Help Desk Support

BayOne Solutions

Seattle, Washington, USA

Contract

Job Title: Help Desk Support Location: Seattle, WA (On-site) Duration: 12+ Months Contract Client: Direct Client Rate: $22/hr. on W2 Details: Clear communication with customer and technical support teamAbility solve problems independently with proper communication managementAble work well in a team environmentComplete requests within an established SLA per corporate standards as neededUpdate/modify Asset ownershipTriage requests that require exception approvalsPrevious experience with high tick

Infrastructure Solutions Architect

DataStaff, Inc.

Fairfax, Virginia, USA

Contract

DataStaff, Inc is in need of an Infrastructure Solutions Architect for a long-term contract opportunity with one of our direct clients located in Fairfax, VA. *This position is onsite *24/7/365 On Call may be required Responsibilities: Effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and network infrastructure.Ensures that system hardware, operating systems, software systems, and related procedures adhere to commonwealth policies,

Desktop Service Support L2

Danta Technologies

Brewer, Maine, USA

Contract

Seeking for a Desktop Service Support L2 in Brewer, ME/Blue Hill, ME/Ellsworth, ME/Dover-Foxcroft, ME/Greenville, ME/Mars Hill, ME/Presque Isle, ME/Portland, ME/South Portland, ME/Waterville, ME (100% Onsite) Key Skills Required: General Description Create and maintain operating system images, driver packages and task sequences in SCCM or MDT Security update management using SCCM or WSUS Working knowledge of OS deployment using SCCM & MDT Windows Imaging & OS Deployment Customizing and creating

Service Desk Analyst

Phoenix Technology Partners, LLC

Philadelphia, Pennsylvania, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Analyst

Phoenix Technology Partners, LLC

Wilmington, Delaware, USA

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Help Desk Technician (On-site from Day One)

Kyra Solutions

Orlando, Florida, USA

Full-time

Join Our Team Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees. If you are inte

Help Desk Specialist

CDW Amplified Services

Elgin, Illinois, USA

Full-time

Desktop Support / Desktop Deployment Project Elkhart, IL- onsite Full time / 40 hours per week CDW has an excellent opportunity in Information Technology in Technical Support. This role is located in Elgin, IL. In this role, you will provide End User Support along with building / provisioning of new user set ups and devices. This role is perfect for a recent college graduate seeking to further their career in technology or someone with 2-3 years of experience. Required expertise includes: 1-3 ye

Deskside Supprt

LTIMindtree

Battle Creek, Michigan, USA

Full-time

About Us: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 9

Project Manager/Leader Junior

Emp IT Solutions

Toronto, Ontario, Canada

Contract

Description Responsibilities: Under the direction of the Senior Technical Manager and the Project Manager, this role will be part of the Education Capital Information System (ECIS) project team that will be asked, amongst other things, to ensure exceptional a customer first attitude throughout their day-to-day activities. Responsible for providing support to ECIS end users via email, support tickets and phone calls in both English and FrenchManagement and reporting of Help Desk ticketsEscalati

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

System Administrator

AIMIC Inc.

Remote or Oregon City, Oregon, USA

Contract

Job Title: System Administrator Level 3 Client: State of Oregon Location: (Remote*) - (Onsite required monthly 2 times) 867 Hawthorne Ave SE, Salem, Oregon 97301 Pay Rate: $64/Hr. on W2, without benefits. Duration: 06 Months - (The length of this assignment is not to exceed 6 months) Work Schedule This position will have the opportunity for a hybrid (remote and in-office) work location schedule; in-office work will be predominately from Treasury s Salem office. The schedule will be approximatel